Zdravo MI32,
Hvala vam puno što ste podneli žalbu i zaista mi je žao što čujem za vaš problem sa VikingSpin kazinom. Dozvolite mi da vam postavim još nekoliko pitanja pre nego što krenemo dalje.
Možete li molim vas da nam kažete od kada je tačno proces verifikacije u toku? Da li ste ih prosledili e-poštom ili ste ih postavili na svoj profil? Da li vam je kazino ikada odgovorio putem e-mail podrške? Da li ste koristili bilo kakvu vrstu bonusa?
Radujem se Vašem odgovoru.
Pozdravi,
Nick
Imajte na umu: u Casino.Guru nikada ne tražimo lozinku za vaš kazino nalog. Iako možemo tražiti informacije, nikada ne tražimo pristup vašem nalogu. Uzdržite se od deljenja lozinke sa bilo kojom trećom stranom. Mi prvenstveno komuniciramo putem zvaničnih niti, povremeno putem e-pošte radi traženih pratećih dokaza ili relevantne komunikacije.
Hello MI32,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with VikingSpin Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise since when exactly is the verification process ongoing? Did you forward them by e-mail or uploaded to your profile? Did the casino ever respond to you via e-mail support? Were you using any kind of bonus?
Looking forward to your answer.
Regards,
Nick
Please be aware: At Casino.Guru, we never ask for your casino account password. While we may request information, we never seek access to your account. Please refrain from sharing your password with any third party. We primarily communicate through official threads, occasionally via email for requested supporting evidence or relevant communication.
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