The player from Germany, who also held a Turkish passport, had encountered issues with withdrawing his winnings of 10,000 EUR from Wintopia Casino. The casino had blocked his account and withheld his winnings, arguing that Turkey was a restricted country. The player contested this. Following our intervention and mediation, the issue had been successfully resolved.
Igrač iz Nemačke, koji je takođe imao turski pasoš, naišao je na probleme sa podizanjem svog dobitka od 10.000 evra iz kazina Vintopia. Kazino mu je blokirao račun i zadržao dobitak, uz obrazloženje da je Turska zabranjena zemlja. Igrač je ovo osporio. Nakon naše intervencije i posredovanja, problem je uspešno rešen.
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