Iskreno se izvinjavam, ali pošto ste iskoristili sve svoje dobitke, nismo u mogućnosti da vam pružimo pomoć po ovom pitanju. Ako verujete da ste ove odluke doneli zbog frustracije, toplo savetujem da razmislite o stručnoj podršci. Ovde možete pronaći listu centara za pomoć za kockanje.
Važno je shvatiti da ne možemo da preokrenemo prošlost, i ako niste pokazali strpljenje dajući kazinu dovoljno vremena za obradu vaših dobitaka, možda su oni potrošeni.
Obavestite me ako postoje dodatne informacije koje sam previdio, ali bojim se da ću biti prinuđen da odbijem vašu žalbu kao neopravdanu. Voleo bih da mogu biti od veće pomoći. Hvala unapred na odgovoru i razumevanju.
I sincerely apologize, but as you've utilized all your winnings, we're unable to provide assistance in this matter. If you believe that you made these decisions due to frustration, I highly advise considering professional support. You can find a list of Gambling Help Centers here.
It's important to recognize that we cannot reverse the past, and if you didn't exercise patience by allowing the casino adequate time to process your winnings, they may have been spent.
Please let me know if there is any additional information that I have overlooked, but I’m afraid I will be forced to reject your complaint as unjustified. I wish I could be of more help. Thank you in advance for your reply and understanding.
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