The player from Norway, despite having had a fully confirmed account, was unable to withdraw his winnings as the casino kept sending them back. He initially tried to withdraw 100,000 NOK and then 13,000 NOK, but the transactions had been unsuccessful. He then attempted to withdraw 60,000 NOK, which was marked as successful. Later, he confirmed having received his 50,000 NOK withdrawal and requested another withdrawal of 63,000 NOK. Finally, he confirmed having received the remaining amount and requested to have his complaint closed. We then marked the complaint as 'resolved' in our system.
Igrač iz Norveške, uprkos tome što je imao potpuno potvrđen račun, nije mogao da podigne svoj dobitak jer ih je kazino stalno vraćao. Prvo je pokušao da podigne 100.000 NOK, a zatim 13.000 NOK, ali transakcije su bile neuspešne. Zatim je pokušao da podigne 60.000 NOK, što je označeno uspešnim. Kasnije je potvrdio da je primio svojih 50.000 NOK i zatražio još jedno povlačenje od 63.000 NOK. Na kraju je potvrdio da je primio preostali iznos i zatražio da se njegova žalba zatvori. Zatim smo žalbu označili kao „rešenu“ u našem sistemu.
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