Zdravo jsvensson92,
Proverio sam uslove i odredbe i evo šta sam našao ( ovde ):
4.4. Morate biti zakoniti vlasnik svih sredstava i načina plaćanja koji se koriste za uplatu na vaš račun. Zadržavamo pravo da konfiskujemo bilo koji dobitak od depozita napravljenih metodom plaćanja treće strane i zatvorimo račun igrača.
Štaviše, pogledajte naš Kodeks poštenog kockanja za igrače :
"Plaćanja
Za depozite i isplate treba da koristite samo bankovne račune i kreditne kartice koje se drže na vaše ime. Ako to ne uradite, možete upasti u nevolje kada pokušavate da izvršite povlačenje. Ovo pravilo je uglavnom na snazi kako bi se sprečila zloupotreba kreditnih kartica, a takođe i zbog međunarodnih propisa protiv pranja novca."
Imajte na umu da je ovo pravilo prekršeno. Kazina mogu dozvoliti neke izuzetke kada deponuju ili povlače sredstva koristeći zajedničku karticu ili se ova mogućnost unapred saopšti. Tehnički je veoma teško proveriti ko je vlasnik načina plaćanja u fazi deponovanja. Ovo se može proveriti samo tokom verifikacije naloga, što se obično radi kada se traži povlačenje. Stoga je odgovornost igrača da koristi samo dozvoljene načine plaćanja.
Ako niste u mogućnosti da dokažete da ste legitimni vlasnik načina plaćanja i niste dobili odobrenje od kazina koje vam dozvoljava da koristite metod plaćanja treće strane, bojim se da ne možemo mnogo da uradimo za ti.
Obavestite me ako postoje dodatne informacije koje sam previdio, ali bojim se da ću biti prinuđen da odbijem vašu žalbu kao neopravdanu.
Hvala unapred na odgovoru i razumevanju.
Hi jsvensson92,
I have checked the terms and conditions, and this is what I found (here):
4.4. You must be the rightful owner of all funds and payment methods used to deposit into your account. We reserve the right to confiscate any winnings from deposits made with a third party payment method and close the player account.
Furthermore, please check our Fair Gambling Codex for Players:
"Payments
For deposits and withdrawals, you should only use bank accounts and credit cards held in your own name. If you don't do this, you might get into trouble when trying to make a withdrawal. This rule is mostly in place to prevent credit card misuse and also because of international anti-money-laundering regulations."
Please understand that this rule has been breached. Some exceptions might be allowed by casinos when depositing or withdrawing funds using a joint card or this possibility is communicated beforehand. Technically it is very difficult to check who’s the owner of the payment method at the depositing stage. This can be checked only during the account verification, which is usually done when a withdrawal is requested. Therefore, it is a player’s responsibility to use allowed payment methods only.
If you’re not able to prove that you are a legitimate owner of the payment method and you haven’t received approval from the casino allowing you to use a third-party payment method, I’m afraid there’s not much we can do for you.
Please let me know if there is any additional information that I have overlooked, but I’m afraid I will be forced to reject your complaint as unjustified.
Thank you in advance for your reply and understanding.
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