The player from Texas had initially been unable to withdraw his winnings of $59, which he had won from a free spin bonus. Despite having verified his account and made a required deposit of $10, the player faced issues with the resetting verification process and non-responsive support. Additionally, his deposited $10 had not been reflected in his account. However, the issue has been successfully resolved. The casino's support had responded and released his withdrawal. Consequently, we marked this complaint as 'resolved'.
Igrač iz Teksasa u početku nije mogao da povuče svoj dobitak od 59 dolara, koje je osvojio od bonusa za besplatno okretanje. Uprkos tome što je verifikovao svoj nalog i uplatio potreban depozit od 10 dolara, igrač se suočio sa problemima sa procesom resetovanja verifikacije i podrškom koja nije odgovarala. Pored toga, njegovih deponovanih 10 dolara nije bilo prikazano na njegovom računu. Međutim, problem je uspešno rešen. Podrška kazina je odgovorila i objavila njegovo povlačenje. Shodno tome, ovu žalbu smo označili kao „rešenu“.
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