Još 18. decembra osvojio sam ogromnu svotu novca, a zatim kupio nekoliko bonusa u igrici koju sam igrao, platio sam 300 dolara bonusa i onda su se igra i sajt iznenada zamrzli NAKON što su uzeli 300 dolara sa mog stanja na računu koji bio je na 1400 dolara i pretraživač me je zatim odveo na glavnu stranicu veb pretraživača, misleći da je u redu i da će, ako se ponovo prijavim na taj bonus koji sam upravo platio, i dalje biti tamo kada sam ponovo pokrenuo igru, nije, nije. upravo se otvorio kao obično i mojih 300 dolara je još uvek nestalo, još uvek mi je ostao prilično veliki iznos, 1100 dolara, pa sam bez razmišljanja platio još jedan, koji je prošao i dobro je funkcionisao tako da sam nastavio da igram misleći da će se rešiti samo od sebe ili bi kazino primetio i vratio mi mojih 300 dolara, ali ništa. Na kraju sam povukao što je onda dugo trajalo, nakon jednog dana sam se vratio i otkazao jedno povlačenje za 1000 CAD i na kraju sam ga izgubio, onda sam otkazao još jedno povlačenje na čekanju za 1500 dolara i izgubio sam i to, nisam mogao verujte da nisam pogodio ili osvojio stvar sa 2500$!!! Ostalo mi je jedno povlačenje za 300 dolara koje sam ostavio na miru i na kraju sam ga dobio na svoj bankovni račun sledećeg dana.. do tada sam zaboravio na bonus od 300 dolara koji sam platio za koji nisam dobio kada sam konačno oglasili su se podršci, zanemarili su me i poricali da se to dešava jer nisam napravio snimak ekrana što je bilo NEMOGUĆE s obzirom na trenutak kada sam platio stranica se zaustavila i brzo me uputila na moj glavni pretraživač veb stranice (ovo se nikada ranije nije desilo ). Sve u svemu, podrška je odbila bilo kakvu pogrešnu radnju ili mi nije vratila novac niti mi dala ništa zauzvrat i od tada sam ignorisala bilo koju e-poštu u vezi sa tim i izgubio sam 300 dolara zbog greške na njihovom sistemu! Ovo je nakon činjenice da sam upravo vratio $5000CAD na njihov sajt, a oni i dalje nisu ispoštovali bonus koji sam platio. Smatram da je ovo potpuno nepravedno i ne znam kako oni to ne mogu da vide sa svoje strane, ali pošto nisam napravio nemoguć snimak ekrana kao da sam znao da će se to dogoditi, oni poriču bilo kakvu nepravdu. 300 dolara je PUNO novca i ne samo džeparac... ne samo to, činjenica kako moja velika povlačenja ne bi prošla i samo jedno malo posle toga što sam otkazao velike sume i odigrao ih onda mi šalje moj novac i činjenica kako nisam osvojio ništa sa preostalim saldom kao da je sistem namešten da izgubim sav svoj novac, to je bukvalno ono što sam osećao. A onda činjenica da i dan-danas nastavljam da igram njihov i da budem mušterija i da nikada ništa ne osvojim, navela me je da pretpostavim legitimnost njihovog kazina.. podrška je takođe veoma nerazumna i beskorisna i super spora u reagovanju, kao i nepristojna kao asif Lažem nakon što sam uložio mnogo novca u njih! Kada sam pokušao da se vratim i pogledam istoriju ili igru narednih dana, ona se nije ni učitala, a podrška mi je bila nula pomoći i nisu mi se javili kada su rekli da hoće.
Back on December 18th I had won a huge amount of money and then bought a few bonuses in a Game I was playing, I paid for a $300 bonus and then the game & site just suddenly froze AFTER it took the $300 from my account Balance which was at $1400 and the browser then took me to the main web browser page, thinking it was okay and that if I log back in that my bonus I had just paid for would still be there when I restarted the game, it was not, it just opened up like regular and my $300 was still gone, I still had a pretty large amount left, $1100, so without thinking I paid for another one, which it came through and worked fine so I continued to keep playing thinking it would resolve itself or the casino would notice and give me back my $300 but nothing. I ended up withdrawing which then took a long time, after a day I ended up going back and canceling one withdrawal for $1000CAD and ended up losing it, I then canceled another pending withdrawal for $1500 and I lost that too, I couldn't believe that I did not hit or win a thing with $2500!!! I had one withdrawal left for $300 which I left alone and I did end up getting it in my bank account the next day.. by this time I had forgotten about the $300 bonus I had paid for which I did not get an when I finally brang it up to support they disregarded me and denied it happening because I did not take a screenshot which was IMPOSSIBLE to do considering the moment I paid for it the page stopped and quickly directed me to my main web page browser (this has never happened before). All in all, support refused any wrong doing or did not refund me nor give me anything in return and have since ignored any emails regarding it and I lost out on $300 for an error on their system! This is after the fact I had just put back $5000CAD into their site and still they would not honor the bonus i paid for. I find this completely unfair and don't know how they cannot see it on their end but because I didn't take an impossible screenshot like asif I knew that was going to happen, they deny any wrongdoing. $300 is ALOT of money and not just pocket change... not only that, the fact how my large withdrawals would not go through and only the one small one after the fact I canceled large sums and played them it then sends me my money and the fact how I did not win a thing with the remaining balance like the system was rigged for me to lose out on all my money, that's literally what I felt. And then the fact I continue even to this day to play their and be a customer and never win anything has me second guessing the legitness of their casino.. support is also very unreasonable and unhelpful and super slow at responding as well as rude like asif I am lying after i put alot of money into them! When I tried to go back and look at history or the game the following days it won't even load and support has been zero help and hasn't gotten back to me when they said they would.
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