Draga Nan00 ,
U kontaktu sam sa predstavnikom kazina van teme, i dobio sam dokaz o nekoliko opklada koje su (ako sam dobro razumeo) napravljene tokom igre sa aktivnim bonusom.
Pronašao sam ovo pravilo u Uslovima i odredbama kazina (30.1.7 Zloupotreba promocije):
" Kazino:
- Igrač koji pravi velike opklade (preko 5 USD/EUR/NZD ili ekvivalentno u drugim valutama)... "
Možete li mi, molim vas, dati informacije o tome koji ste tačno bonus koristili i link do konkretnih uslova i odredbi za dotični bonus ako ih ima?
Koji je maksimalni iznos opklade važio za ovaj bonus? Kada ste tačno aktivirali bonus i kada su ispunjeni uslovi za klađenje? Da li sam dobro razumeo da vaša 2 gornja snimka ekrana (početak i kraj sesije igre) pokazuju vašu igru dok je bonus bio aktivan na vašem nalogu i opklade od 20 i 35 USD u to vreme?
Da li ste, molim vas, svesni činjenice da ako nije postojalo pravilo koje vam dozvoljava da kladite više nego što je navedeno u opštim uslovima i odredbama kazina dok igrate sa dotičnim bonusom - i kao što sam mogao da vidim, akumulirali ste značajne dobitke postavljanjem takvih opklada - znači da ste igranjem na ovaj način stekli nepravednu prednost i da ste prekršili pravila kazina?
U međuvremenu, pitao sam i predstavnika kazina za dodatne detalje i dokaze.
Dear Nan00,
I am in contact with the casino representative outside the thread, and I was provided with proof of a few bets that (if I understand it correctly) were made during play with an active bonus.
I found this rule in the casino's Terms and Conditions (30.1.7 Promotion abuse):
"Casino:
- A player making large bets (over 5 USD/EUR/NZD or equivalent in other currencies)..."
Can you please provide me with the information on what exact bonus you used and a link to the specific Terms and Conditions for the bonus in question if there are any?
What was the maximum bet amount valid for this bonus? When exactly did you activate the bonus and when the wagering requirements were met? Do I understand correctly that your 2 screenshots above (the beginning and end of the gaming session) show your play while the bonus was active on your account and bets of 20 and 35 USD were made at this time?
Are you please aware of the fact that if there was no rule allowing you to bet more than is stated in the casino's general Terms and Conditions while playing with the bonus in question - and as I could see, you accumulated significant winnings by placing such bets - it means you gained an unfair advantage by playing this way and it breached the casino's rules?
In the meantime, I also asked the casino representative for additional details and evidence.
Automatski prevedeno: