Zdravo Radka!
Odgovorio sam na žalbu i hvala vam na ovoj divnoj usluzi.. nadamo se da će se nešto pomaknuti jer Bet365 ne čini ništa da popravi situaciju!
Hvala vam puno što ste me uputili na odeljak van teme!! Sad ga gledam zauvijek i ako nema naučnofantastične teme .. pa ko zna .. možda i otvorim 😀 (prostor od igrica poput Mass Effecta do Asimovljevih knjiga!) Nadam se da ćete i vi učestvovati 🙂
Hi There!
Let's just hope that this is all just some kind of missundertanding and we will be able to sort it out soon through the complaint. 👍
I like the idea about whole new topic in this section!
(by the way: I'm about to read A. C. Clarke's " The Nine Billion Names of God, The Wind from the Sun" 🙂)
Zdravo Radka!
Odgovorio sam na žalbu i hvala vam na ovoj divnoj usluzi.. nadamo se da će se nešto pomaknuti jer Bet365 ne čini ništa da popravi situaciju!
Hvala vam puno što ste me uputili na odeljak van teme!! Sad ga gledam zauvijek i ako nema naučnofantastične teme .. pa ko zna .. možda i otvorim 😀 (prostor od igrica poput Mass Effecta do Asimovljevih knjiga!) Nadam se da ćete i vi učestvovati 🙂
Hello there again.
It's been quite some time so I come to check your complaint. Well, I was quite sure that a casino with a perfect reputation will collaborate with Adam in the end. I'm nearly shocked, and I believe that I can imagine how dissapointed you must felt. 😔
Are you going to try eCOGRA now?
Zdravo prijatelji, otvorio sam svoj bet365 nalog na 15 dana na dan kada sam ga otvorio napravio sam depozit i sledećeg dana sam želeo da uđem i više nisam mogao da dobijem grešku sa korisničkim imenom ili lozinkom Poslao sam im mnogo e-poruka i oni su vam odgovorili sa čistim gluposti ušao sam u ćaskanje uživo i čekam do 20 smena i kad dođem na red oni me skinu sa stranice i pokušao sam nekoliko puta i pošaljem im mejl da ako ne žele da me prime bar da se vrate moj novac i ništa ne rešavaju bilo bi dobro da ih tužim ali oni ništa ne grabe to je čist gubitak
vremena
Hello,
just to make sure I understand correctly: you crated an account, deposited, played and what happened then? What kind of error you get while trying to access your account? Any chance that you have previously submitted withdrawal request and your account is under verification maybe?
What information have you received from the casino?
Hello guys.
3 days ago i just made a bet365 account, but i put cash from my girlfriend's bankcard (because my card is unavaible now) who is 17years old. (i didnt know that i cannot pay from other people's card) and i get blocked for this.
I am over 18, I just sent my drivinf license and everything, do you guys know if i could get a withdraw and start a new acc from my card or i just lost all the money?
Hello,
this was a very unfortunate step, never use someone elses pament method.
I would explaint to the casino first, do not register new account, because it would only look suspicious. Try to ask the casino for advice.
Let us know how it went
If you have already contacted the customer support teams and have not received a response, it may be helpful to check the company's website or social media pages for any updates or announcements regarding their support response times. Additionally, you can try reaching out to the company through alternative channels such as phone or live chat support if available.
If you are concerned about the amount of money in your account, it may be best to contact the company as soon as possible to ensure that your issue is resolved in a timely manner.
Overall, I recommend continuing to reach out to the company's customer support teams and exploring alternative channels for assistance until your issue is resolved.
Hey there!
It has been a couple of months since you shared your problem with us. I'm just wondering how did it end up...
🙂
Dobro jutro
Pridružio sam se bet365 i bavim se sportom
Uradio sam sve provere dokumenata itd, i moj nalog je aktiviran
Sada sam platio prilično značajnu sumu i više ne mogu da pristupim, greška čitanja LL01, a da nisam primio nikakvu komunikaciju putem e-pošte!!!
Ćaskam i kažu mi da je moj nalog suspendovan radi pregleda i ne mogu da daju više informacija ili vreme
Platio sam znatnu sumu i ne prihvatam da je jednostrano 'blokiran' ako su mi već izvršene provere!
kako dalje?
Unfortunately the casino has right to close your account temporarily or permanently. Of course, they shouldn't close your account permanently if you have some remaining balance there and you did nothing wrong. Those checks are pretty common and there's not much you can do about it.
If I were you, I'd come to ask them about the current status once or twice per week to make sure that they'll speed up the process a bit. That's all you can do I'm afraid.
Pa to je glupost i kontaktirao sam podršku za ćaskanje na isti način samo što sam se registrovao kao novi korisnik i dao mi je istu grešku i kažu da je vaš nalog blokiran i da nećete moći da koristite bet365 usluge sada i ubuduće i ne možemo da vam damo informaciju zašto sam i njima pisao pošto vaši šefovi ne daju informacije vama a njihovi kupci mi kažu da dođem na navedenu adresu na kojoj sam se registrovao i da mi zazviždi i ako nešto znate i kriju se to dolazi i ti i njihova majka se svađate sa njima
Perhaps you were identified even under the second account (which, incidentally, is a very unsafe conduct and a violation of the agreements), and your account was reported.
In one way or another, it sounds like you could use some assistance, and I would like to know the specifics of what transpired in this casino. Would you please help me with that?
Koji je bio drugi nalog gospođo Objašnjavam da sam nova mušterija ovo je prvi put da se registrujem na ovom sajtu i blokiraju moj nalog 2 minuta kasnije, dobro što nisam uplatio depozit jer bih ih tada tužio
Hello.
I'm talking about the casino accounts. I'm trying to demonstrate what might happen to you.
Could you also respond to that, please?
"In one way or another, it sounds like you could use some assistance, and I would like to know the
specifics of what transpired in this casino. Would you please help me with that?"
Can you just go deeper with the description of the state of things between you and the casino? The more details, the better. 🙏
nije
Hi, could you please describe your situation or something you would like to talk about. This didn't tell me much. Do you also have a login problem ?
Ista stvar mi se desila sa tom greškom i u ćaskanju uživo ti šupak su mi rekli da ako želim da je otključam da će mi naplatiti 50 dolara sa mog stanja. Ne razumem zašto će mi naplatiti 50 dolara ako nikada nisam promenio lozinku. Oni su idioti. Poslao sam mejl da vidim da li mi daju isti odgovor ili da mi kažu razlog zašto žele da mi odbiju 50 dolara za otključavanje.
Hey there.
Even though I'd like to avoid jumping into conclusions, this sounds very weird to me at best! I'm certainly not familiar with all the details; even so, I still think it would be good to capture screenshots of such odd suggestions the casino made and use them in the complaint. Perhaps there is a resonable explanation, but still, if the casino has nothing to hide, they would be interested in clear explanation - what do you think?
Are you familiar with the free-of-charge complaint feature we offer to players?
This guide 👈 should cover the basics.
There is one thing though: this particular site seems to ignore palyers complaints completely.
On the other hand, it might still be worth trying. Perhaps they will change their minds. Well, I'll leave that decision to you.
Hey guys I had a LL01 error as well. They have locked me out of my account. Looking at these comments, where people have send documents and it has been 7+days and still no response from Bet365 team just sounds mindblowing to me. I had 17K in this account, so the anxiety is really getting the best of me right now
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