Hej svi
Želim da podelim svoju priču sa svima vama, a možda mi neko od vas može dati neki savet ili savet.
Zavisnik sam od kockanja i blokiran sam u svim kockarnicama sa švedskom licencom. Iako sam'
m na terapiji zbog problema sa kockanjem, imao sam psihički slom i prijavio sam se kod Cara. Pustili su me da igram i čak verifikovali moj nalog. Tome skrati moju priču, na kraju sam potrošio oko 5000 EUR tamo. Za neke ovaj iznos možda nije veliki, ali meni jeste.
Evo šta sam pokušao da uradim da dobijem svoj novac nazad:
1. razgovarao sa kazinom: Rekli su mi da je moja odgovornost da koristim njihove usluge ili ne. Uopšte ih nije briga za ljude. Prestao sam da razgovaram sa njima jer je bilo jasno da me neće razumeti. Brine ih samo za novac, nažalost...
2. prijavio policiji: opet, da sumiramo - nisu uradili ništa pošto kazino nije u Švedskoj.
3. Posetio sam svoju banku (Svedbank za one koji se pitaju) i zatražio povraćaj sredstava: Pošto su moji depoziti bili skorašnji, mislio sam da bi bilo moguće da vratim svoj novac. Umesto toga, moj nalog je zamrznut, i uprkos pružanju objašnjenja i dokaza, uključujući komunikaciju sa kazinom i istoriju transakcija, nisu preduzete nikakve radnje protiv kazina. Istraga je u toku, ali koliko sam čuo, šanse da dobijem svoj novac su blizu 0.
Cela ova situacija me čini još očajnijim. Ne volim mnogo da se žalim, ali nakon čitanja ove teme na forumu, čini se da nema mnogo drugih načina da vratite sredstva. Srećnici koji su uspeli da povrate svoj novac.
Hey everyone
I wanna share my story with you all, and maybe some of you can give me some advice or tips.
I'm a gambling addict and I've been blocked from all the Swedish-licensed casinos. Even though I'
m in therapy for my gambling issues, I had a mental breakdown and registered with Tsars. They let me play and even verified my account. Tom make my story shorter, I ended up spending like 5000 EUR there. For some, this amount might not be much, but it is to me.
Here is what I tried to do to get my money bac:
1. talked to the casino: They told me it was my responsibility to use their services or not. They don't care about people at all. I stopped talking to them cause it was clear they weren't going to understand me. They only care about money, sadly…
2. reported to the police: again, to sum up - they did nothing since the casino isn't based in Sweden.
3. Reached out to my bank (Swedbank for those who wondering) and requested a chargeback: Since my deposits were recent, I thought it might be possible to get my money back. Instead my account was frozen, and despite providing explanations and evidence, including communication with the casino and transaction history, no actions were taken against the casino. There's an ongoing investigation but from what I've heard the chances of getting my money back are close to 0.
This whole situation makes me even more desperate. I don't like to complain much, but after reading through this forum thread, it seems there aren't many other ways to get funds back. Lucky those who managed to recover their money.