U takvim slučajevima, preporučili bismo vam da uložite žalbu i ako se potvrdi ono što kažete, onda ne bismo imali problema sa tim, ili bismo u timu preispitali kako da se pozabavimo takvim recenzijama korisnika. Na kraju krajeva, ako ima značajnu vrednost i istinito je i naš tim je utvrdio da je to tačno, onda nema razloga da odbijemo takve korisničke recenzije.
Međutim, važno je dodati da ako se radi samo o jednoj stvari, to nije toliko recenzija kazina, jer bismo verovatno želeli da znamo više da ste igrali tamo. Takođe, mi se ne bavimo lokalnim propisima i bilo čime što se tiče zakonitosti, tako da morate da vodite računa da tako nešto ne bi bilo prihvaćeno.
Pored toga, uvek se trudimo da u našu recenziju dodamo što je moguće više informacija, posebno onih važnih, i uvek je sve bolje i donosimo ih sve više. Ali važan deo igranja u kazinu je da unapred saznate neke informacije o tome. Ako vam se nešto ne sviđa na početku, saznajte više detalja, jer ću vam reći primer, ako neko igra u kazinu i na primer dva meseca vidi da mu novac odlazi negde drugde na izvodu banke i u drugu zemlju, zanimalo bi me prvi ili drugi put. Po mom iskustvu, mnogi igrači ne mare ni za šta dok ne dođe do problema. I to je greška. 🙂
In such cases, we would recommend you to file a complaint and if what you say is confirmed, then we would not have a problem with it, or we would reconsider in the team how to deal with such user reviews. After all, if it has a telling value and it is true and our team has found it to be true, then there is no reason for us to reject such user reviews.
However, the important thing to add is that if it's just about one thing, it's not so much a casino review, because we'd probably want to know more if you played there. Also, we don't deal with local regulations and anything to do with legality, so you have to take that into account that something like that wouldn't be accepted.
Additionally, we always try to add as much information as possible to our review, especially the important ones, and it always gets better and we bring more and more of it. But an important part of playing in a casino is to find out some information about it beforehand. If you don't like something at the beginning, find out more details, because I'll tell you an example, if someone plays in a casino and for example two months sees that his money is leaving somewhere else on the bank statement and in another country, I would be interested in it on the first or second time. In my experience a lot of players don't care about almost anything until there are problems. And that's a mistake. 🙂
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