pre 3 meseci
Interesting. I will have to do the same tomorrow when I get a chance. As I know some of them have obviously gone through Mastercard as a processor but never knew how to contact them!
Question about Gambling websites with Curaçao license using incorrect Merchant Category code (strana 182)
pre 3 meseci
make sure its the mastercard Uk twitter, should have a gold tick next to the name, they're quite prompt and helpful
2
pre 3 meseci
Revolut also rejected my claims, I filed a complaint since some of the chargebacks went through but not everyone. The complaint was also rejected without any explaination why some were rejected and some not.
I also emailed merchantsurcharge@mastercard.com about these merchants. No response yet.
2
pre 3 meseci
Just explained my situation, and how the company i dealt with operated and violated the law/ToS, they seemed quite interested so they're investigating
3
pre 3 meseci
Revolut aren't great with these type of disputes, best bet is an ombudsman and try mastercard again
1
pre 3 meseci
Obaveštavajte nas o odgovoru kompanije Mastercard.
Transakcije za "LukTel, London" Revolut je prvo odbio 6 transakcija, a onda kada sam sledećeg dana pokušao sa 5 koje mi je ostalo sa potpuno istim opisom, itd., odjednom su krenuli u spor.
Svi su putem digitalne Mastercard kartice iz Revolut-a, apelovao sam, ali oni samo nastavljaju da tvrde da moraju da poštuju pravila itd. za Mastercard.
Da? Zašto ste onda krenuli sa ostalih 5 transakcija nakon što su prve odbijene 😅
Uopšte nema logike.
Ažurirano od strane autora pre 3 meseci
Automatski prevedeno:
pre 3 meseci
Yes, told them the truth, the transactions aren't listed as gambling transactions (wrong merchant code) though even though i deposited at a casino so i'd assume that's why they're interested
pre 3 meseci
Anyone had any luck with getting refunded direct from -
velobet
goldenbet
rolleto
donbet
casinoways
Or have any idea how to approach higher up as I just keep getting ignored or refused refunds via email! I have had 2 successful refunds back in July with 2 other sites! Staying hopeful 🤞🏼
pre 3 meseci
Tried goldenbet directly but no result, currently working with an ombudsman as chase bank wouldn't issue a chargeback and MasterCard (they're investigating)
pre 3 meseci
My bank are the same refused to investigate. Appalling really isn’t it. I’ve read up on this thread about Santeda BV being the owner of goldenbet etc did you get anywhere with them?
hope the ombudsman supports you and gets the justice you deserve!
Obrisan
Post od Colin09 je obrisan
pre 3 meseci
Took them 3 days to send me an email to send stuff to support my claim to, within an hour they'd replied with some basic ToS reply, was well more than an hours worth of evidence to go through, just sort of fobbed me off, hopefully the ombudsman leans on them a bit as they have a bit more authority than i do, Santeda are worse than goldenbet itself, they're not allowed to operate to UK customers, and have been sanctioned for doing similar in Spain, Australia and Sweden.
Colin09
pre 3 meseci
Depends what you told them, they asked for more details from me so they could escalate it to a higher team, may be worth asking them to do that.
pre 3 meseci
Veoma čudno. Da li je ovo bilo nedavno ili?
Automatski prevedeno:
pre 3 meseci
Hi
Did you find out contact details for Auri Digital?
pre 3 meseci
Da, prvi put poslato 31. avgusta i odbijeni su.
Od 7. septembra i oni koji su ostali otišli su na takmičenje.
Svima sam napisao isti razlog, da nisam dobio ništa isporučeno i da su prodali digitalne usluge itd
Ažurirano od strane autora pre 3 meseci
Automatski prevedeno:
pre 3 meseci
Hi
Has anyone been successful with
Theplatinum
Skinsonly
slideflare
Quillessay
any help appreciated
