ForumDiskusija o prigovorimaQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (strana 182)

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Gojira7346
pre 2 meseci

Interesting. I will have to do the same tomorrow when I get a chance. As I know some of them have obviously gone through Mastercard as a processor but never knew how to contact them!

Dt100
pre 2 meseci

make sure its the mastercard Uk twitter, should have a gold tick next to the name, they're quite prompt and helpful

pre 2 meseci

make sure its the mastercard Uk twitter, should have a gold tick next to the name, they're quite prompt and helpful

pre 2 meseci

Heeey! What did you dm them? Just the usual stuff, or something else? 🤠

pre 2 meseci

Revolut also rejected my claims, I filed a complaint since some of the chargebacks went through but not everyone. The complaint was also rejected without any explaination why some were rejected and some not.


I also emailed merchantsurcharge@mastercard.com about these merchants. No response yet.

lehairbaj
pre 2 meseci

Just explained my situation, and how the company i dealt with operated and violated the law/ToS, they seemed quite interested so they're investigating

k98m9c54x5
pre 2 meseci

Revolut aren't great with these type of disputes, best bet is an ombudsman and try mastercard again

Gojira7346
pre 2 meseci

u told them that u deposit for Casino ?

pre 2 meseci

Obaveštavajte nas o odgovoru kompanije Mastercard.


Transakcije za "LukTel, London" Revolut je prvo odbio 6 transakcija, a onda kada sam sledećeg dana pokušao sa 5 koje mi je ostalo sa potpuno istim opisom, itd., odjednom su krenuli u spor.


Svi su putem digitalne Mastercard kartice iz Revolut-a, apelovao sam, ali oni samo nastavljaju da tvrde da moraju da poštuju pravila itd. za Mastercard.


Da? Zašto ste onda krenuli sa ostalih 5 transakcija nakon što su prve odbijene 😅


Uopšte nema logike.


Ažurirano od strane autora pre 2 meseci
Automatski prevedeno:
kw7zsvjbnh
pre 2 meseci

Yes, told them the truth, the transactions aren't listed as gambling transactions (wrong merchant code) though even though i deposited at a casino so i'd assume that's why they're interested

pre 2 meseci

Anyone had any luck with getting refunded direct from -


velobet

goldenbet

rolleto

donbet

casinoways


Or have any idea how to approach higher up as I just keep getting ignored or refused refunds via email! I have had 2 successful refunds back in July with 2 other sites! Staying hopeful 🤞🏼

Meeegzzzz33
pre 2 meseci

Tried goldenbet directly but no result, currently working with an ombudsman as chase bank wouldn't issue a chargeback and MasterCard (they're investigating)

Gojira7346
pre 2 meseci

My bank are the same refused to investigate. Appalling really isn’t it. I’ve read up on this thread about Santeda BV being the owner of goldenbet etc did you get anywhere with them?


hope the ombudsman supports you and gets the justice you deserve!

Post od Colin09 je obrisan
Meeegzzzz33
pre 2 meseci

Took them 3 days to send me an email to send stuff to support my claim to, within an hour they'd replied with some basic ToS reply, was well more than an hours worth of evidence to go through, just sort of fobbed me off, hopefully the ombudsman leans on them a bit as they have a bit more authority than i do, Santeda are worse than goldenbet itself, they're not allowed to operate to UK customers, and have been sanctioned for doing similar in Spain, Australia and Sweden.

Colin09
pre 2 meseci

Depends what you told them, they asked for more details from me so they could escalate it to a higher team, may be worth asking them to do that.

Lucid_1337
pre 2 meseci

Veoma čudno. Da li je ovo bilo nedavno ili?

Automatski prevedeno:
Lakita1994
pre 2 meseci

Hi

Did you find out contact details for Auri Digital?


k98m9c54x5
pre 2 meseci

Da, prvi put poslato 31. avgusta i odbijeni su.


Od 7. septembra i oni koji su ostali otišli su na takmičenje.


Svima sam napisao isti razlog, da nisam dobio ništa isporučeno i da su prodali digitalne usluge itd



Ažurirano od strane autora pre 2 meseci
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pre 2 meseci

Hi

Has anyone been successful with


Theplatinum

Skinsonly

slideflare

Quillessay


any help appreciated

Sutton
pre 2 meseci

Slideflair = transactworld.com , email them and you will get a refund ✌️

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