NaslovnaForumDiskusija o prigovorimaQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (strana 249)

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Post od boots2024 je obrisan
boots2024
pre 1 meseca

Ok fair play can you please delete your post thankyou

Ažurirano od strane autora pre 1 meseca
pre 1 meseca

Well done though….!!!

boots2024
pre 1 meseca

Thanks a lot boots I reckon they know they failed hence the quick reply and refund its not massive but £500 back today compared to what ive been losing makes me feel a bit better at least im still waiting on my bank replying to my complaint im not sure if no news is good news as it was raised last Thursday maybe it is as they are taking longer 1st rejection last time was very quick like a day later

Ažurirano od strane autora pre 1 meseca
paulmcewan05
pre 1 meseca

Please don’t gamble it mate!

boots2024
pre 1 meseca

No chance boots im deffo done with it now too sickened by it im hoping my gamcare meeting helps me tomorrow 2pm after my referral was completed and im deffo not using those sites ever again would be amazing to get the big amount back but im a bit doubtful and also stressed a bit waiting on the reply

Ažurirano od strane autora pre 1 meseca
Williamj86
pre 1 meseca

Got a email update from the bank today, they are saying my complaint is still under investigation and it can take another 5 weeks to hear back, shall i raise another complaint or let this ride out.

Williamj86
pre 1 meseca

What date did they set at 1st bud

paulmcewan05
pre 1 meseca

original email stated no longer then 15 working days which the 15th day was today.

Williamj86
pre 1 meseca

Ok maybe wait a bit more if only 15 working days today

Williamj86
pre 1 meseca

I’d give till the end of the week

Post od mrkrm je obrisan
boots2024
pre 1 meseca

Ok i will see how it goes

mrkrm
pre 1 meseca

Ok they actually replied ! That is the Kinghills chain ive never had a peep out of them !

Post od Casfan je obrisan
Casfan
pre 1 meseca

Have you actually googled them?

They all look like Elegro to me, email Elegro.


pre 1 meseca

I would say ask the bank to do them if passible try contacting anyway

Ažurirano od strane autora pre 1 meseca
Casfan
pre 1 meseca

They are all Elegro mate. Same people I got my money off of.

pre 1 meseca

I’m going to raise a claim myself with the FOS in a last ditch attempt to get the last £400 back. Worth a try anyway, I was one of the lucky ones at the start who got refunds directly from payment processors/companies. Will let you all know how I get on.

pre 1 meseca

I would say ask the bank to do them if passible try contacting anyway

pre 1 meseca

Cheers guys. Bank not an option unfortunately as well over 120 days for chargeback.

(Therefore can't esclate with FOS)

I do know it's probably not going to result in a refund - but any advice on what exactly to say in my email?


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