Betti Casino - opšta diskusija (strana 2)

Yeah only because I submitted reviews and had to email the very top.

I watched them on my account as I submitted the same verification documents I already done .they rejected them 😂😂😂 then accepted them after I resubmitted them.

This was there rubbish response..

Ten forms of identification taken

""Standard procedure. The customer did a light verification of his account 5 months ago but our procedure is to verify that each card used for deposits belongs to the actual customer. This is the only additional KYC document we requested this time and we completed it almost immediately""

I'm sorry but ten forms of ID isn't standard and the excuse about each card is pathetic too. I only ever used the one card

Good luck with them.

My first of 3 withdrawals was just approved and went straight to my account.

Soeben wurde meine erste von 3 Auszahlungen genehmigt und war direkt auf meinem Konto.

I'm thinking of sticking with mystake now I won €1150 last night felt lucky a few ups and downs but ended on €1500 they pay next day 24hrs and occasionally I have to verify my bank card but the support take about 2hrs to verify. The thing that appealing to me about Betti was the Karma drop as I tend to play long sessions I thought I might win with it a wager free bonus

Unfortunately, my other two withdrawals were not processed today. According to support due to increased volume.

I think it's a shame, but I hope; it will be processed today or tomorrow at the latest,

Meine anderen beide Auszahlung wurden heute leider nicht bearbeitet. Laut Support aufgrund erhöhten Aufkommen.

Finde ich schade, aber ich hoffe; es wird heute bzw spätestens morgen bearbeitet,

There A nightmare

But I'm still in good spirits. A payout has already been approved

Ich bin aber noch guter Dinge. Eine Auszahlung wurde ja schon genehmigt

I cunted the shit fuckers off €100 and every spin was SHIT!!🤬

Was the other 2 at the same time? I'm sure there live chat is same person who just changes there name on there each time

Yes, the other two payouts were about the same time.

With live support, however, there are different people. You can tell by the spelling and some letters are super German, others just copy translations.

I'm still waiting for today. When the payouts come in, everything is great. If not, I guess I'll have to file a complaint.

Ja, die anderen beiden Auszahlungen waren ungefähr zeitgleich.

Bei dem Live Support sind es aber unterschiedliche Menschen. Das merkt man an der Schreibweise und einige Schreiben super deutsche, andere kopieren nur Übersetzungen.

Ich warte den heutigen Tag noch ab. Wenn die Auszahlungen ankommen, ist alles super. Wenn nicht, muss ich wohl einen Complaint eröffnen..

@Cr2023, how long did it take for you from requesting the withdrawal until it was confirmed by the casino?

@Cr2023, wie lange hat es bei dir gedauert, von der Beantragung der Auszahlung, bis diese bestätigt wurde vom Casino?

6 days. But it was a nightmare

No reply to emails

Documents I was submitting they was rejecting then accepting even though I'd already made a previous withdrawal

Just a complete nightmare.

Did you have one payout or multiple?

and did you do something special, or was it just paid after 6 days?

Hattest du eine Auszahlung oder mehrere?

und hast du etwas besonderes gemacht, oder wurde dann einfach irgendwann nach 6 Tagen gezahlt?

I had one payout in January where I submitted 5 lots of ID

And 2 payouts this time round

Payouts this time was submitted 24 hours apart but done together 6 days later

Be prepared for them asking for more/ same ID

You sorted yet?

I received one on Friday.

The last one should follow tomorrow.

Eine habe ich Freitag erhalten.

Die letzte soll morgen folgen.

Hello, I haven't received anything yet.

Statement from support: 'Hello,

Thank you for contacting our support. I have since received feedback: There are currently technical delays affecting the processing of payouts. Your withdrawal will be processed as soon as possible and you will receive a message once the withdrawal has been made.'

I'm curious.

Hallo, habe bisher noch nichts erhalten.

Aussage vom Support: ‚Hallo,

vielen Dank, dass Sie sich an unseren Support gewandt haben. Ich habe zwischenzeitlich Feedback erhalten: Es gibt derzeit technische Verzoegerungen, die die Bearbeitung der Auszahlungen beeinflussen. Ihre Auszahlung wird so schnell wie moeglich bearbeitet und Sie erhalten eine Nachricht, sobald die Auszahlung erfolgt ist.‘

Bin gespannt.

Money just arrived

Geld ist soeben angekommen

Great! Thanks for such a piece of good news! ✨🙌

What do you intend to do now, if you don't mind me asking? Are you staying? 😉

Yes 👍

Ja 👍

So perhaps you can sometimes try to write your own user reviews about any casino worth mentioning? 🙂

(https://de.casino.guru/benutzer-bewertungen)

Don't worry it's voluntary 😀.