pre 1 godinu
Any reason for that?🤔 I mean, has the casino ever told you anything?
Cadoola Casino - opšta diskusija (strana 2)
pre 1 godinu
Nema razloga.. kada sam podigao 500 evra (nakon što sam igrao mnogo više) moj nalog je blokiran i onda sam poslat na cadoola kic podršku. Gde su tražili nezamisliva dokumenta kao što su računi koji su mi ispisani
Automatski prevedeno:
pre 1 godinu
I don't think these are unimaginable documents, but often quite common. For example, what were the ones that you didn't know how to deliver to the casino?
However, I saw that you had already filed a complaint in the past against this casino, which was closed as unjustified because you violated the casino's Terms and Conditions in the context of using a 3rd party deposit method. I assume that was the reason why the casino closed your account, am I right ?
pre 9 meseci
Terrible customer service, be careful with payments. They don't pay. 2024. februar 🙁
pre 9 meseci
Do you need help, perhaps? Do you still have an active balance you couldn't withdraw?
4
pre 9 meseci
Da, još uvek nisam uspeo, gde da se obratim?
Automatski prevedeno:
pre 9 meseci
Nije mi dat nikakav odgovor, već su tražena samo dokumenta koja sam dostavio. Kartica koju koristim je moja supruga, mislim da nije problem, mogu joj dati dokumenta
Automatski prevedeno:
pre 9 meseci
Most casinos forbid using a 3rd party's card for deposit even if it's a joint account, it normally results in account closure and winnings forfeited.
1
pre 9 meseci
Nije tačno, koristim karticu moje supruge i za isplate i za depozite, dodanu zajedno sa mojim karticama, na većini sajtova u Italiji bez ikakvih problema. Takođe sam napravio važne dobitke i nije bilo problema sa podizanjem podeljenim malo na jednu i malo na drugu kartu
Automatski prevedeno:
pre 9 meseci
That's good news. In the UK and all casinos I have used they stipulate in their terms and conditions that all deposits must be made in the name of the registered card holder only. People over time have had problems with that issue. So good luck getting your money.
pre 9 meseci
I registered for Cadoola under a streamer, I contacted him. And he helped me, he spoke to the manager so I got my money. It was a difficult case.
1
pre 9 meseci
Nije mi dat nikakav odgovor, već su tražena samo dokumenta koja sam dostavio. Kartica koju koristim je moja supruga, mislim da nije problem, mogu joj dati dokumenta
Automatski prevedeno:
pre 9 meseci
Hello there. Unfortunately, as our complaint team had already informed you in your complaint 👈, we have received clear evidence from the casino that you have used a 3rd party deposit method which is strictly against the casino terms. Actually it is pretty common in online casinos, even though, there can be some exceptions, as you have said here 👈. Therefore it is always better to read the terms at each casino before making a deposit, to prevent this kind of issues.
1
pre 9 meseci
I registered for Cadoola under a streamer, I contacted him. And he helped me, he spoke to the manager so I got my money. It was a difficult case.
pre 9 meseci
Hello and congratulations on getting that case solved. What was actually the reason, they didn't want to pay your money from the beginning, if I may ask?
pre 9 meseci
Tada ne bi trebalo ni da te teraju da dopuniš tuđu karticu, jer su bili dobri u uzimanju novca, ali ne i u vraćanju. Evo prevara, svi su dobri u uzimanju novca. Veoma negativna recenzija sa moje strane.
Automatski prevedeno:
pre 9 meseci
I can definitely understand if you have negative feelings about it and your review is rather bad. However, as it was said, you always need to use your information, documents, payment method written in your name to avoid similar problems. In most casinos these things are forbidden and lessons should be learned for the future. I hope this has been an enlightening lesson. 😕
pre 9 meseci
Ništa prosvetljujuća lekcija. Samo nervozan. Za mene je ovo potpuna prevara. Zato što vas niko nije upozorio da koristite kartice samo na svoje ime, čak ni u fazi depozita. Ovo se zove prevara. Nema pravila...
Automatski prevedeno:
pre 9 meseci
Now you are aware of what I said and there have been cases here before where people have lost their winnings. This was taken from a random casinos terms and conditions but all casinos have the same policy.
pre 9 meseci
Da ti kažem hvala?! 🤣 Samo zatvori temu, ok. Razumem da mi nikada neće otključati nalog i da neću moći da podignem svoj dobitak. Jedna reč da opišem kadulu. Lopovi. Veliki pozdrav.
Automatski prevedeno:
pre 9 meseci
Ništa prosvetljujuća lekcija. Samo nervozan. Za mene je ovo potpuna prevara. Zato što vas niko nije upozorio da koristite kartice samo na svoje ime, čak ni u fazi depozita. Ovo se zove prevara. Nema pravila...
Automatski prevedeno:
pre 9 meseci
I think it's pretty common and accepted practice that when you play in a casino you have to use everything in your name. There are definitely exceptions, but I would certainly look into such things beforehand, because I don't think it's a scam.
I also found in the Terms and Conditions that the casino may ask you to verify your payment method ownership. So in the future, make sure you check these things out and if it's not clearly written, make sure you ask the casino and take a screenshot if they tell you it's not a problem.
pre 4 meseci
I've deposited about 25eur. Won around 75eur. ive tried to withdraw it but they had to verify me. okay. ive sent every documents they asked for. Sadly, my account has been frozen, the help-chat can't tell me why and my money is gone. What is going on here? One year ago everything was fine and now theyre deleting accounts without any reason and taking money?
Ažurirano od strane autora pre 4 meseci
