Unfortunately, in this case, our team did everything possible to contact the casino, but if they are not willing to communicate, our hands are tied.
If a casino doesn't operate under any license, there is nothing much you can do. The best is to avoid such sites, for sure.
I really do think there must be some law enforcement or something around the provider of the games or money systems..... Its disappointing that those in know only answer is avoid. While I do respect all the work that you do.
When it comes to law enforcement, it is completely out of our hands. Even though we would always like to help, unfortunately, we are not able to do anything further.
Nažalost, i ja sam napravio depozit u ovom kazinu. Srećom, samo 20 evra. Nažalost, nisam mogao da pročitam recenzije ovde jer sam iz Nemačke i veb stranica gurua kazina je blokirana za Nemce. Moj depozit je kreditiran tek nakon 3 dana, što me je zaista navelo na razmišljanje. Tada sam zapravo pobedio i isplatio 450 evra. Takođe sam dobio imejl u kojem se kaže da će obrada trajati 7-21 dan. Nikada ranije to nisam doživeo ni u jednom kazinu. Ušao sam u ćaskanje uživo, ali su me tretirali kao prljavštinu i jednostavno su zatvorili ćaskanje. Naravno, svaki email koji pošaljem se ignoriše. Kada sve ovo pročitam ovde, jasno mi je da mi ovaj kazino nikada neće isplatiti. Ali neću to da trpim.
Hello Gretche,
It is so sad isnt it and for me it is quite a stupid business model in the long term, as they would have won more on long term bettors. Do you have any ideas how to push this? As I think it is also sad that all 3rd parties are involved and do nothing about it. Banks, cards, operators, game software providers and law agenices. This is not only unethical, but is also causing stress sometimes to death to people's lives. In addition, I am sure the money is being used for illegal activities. Do you have any ideas the parent company? As I think we need to follow the money here.
Nažalost, i ja sam napravio depozit u ovom kazinu. Srećom, samo 20 evra. Nažalost, nisam mogao da pročitam recenzije ovde jer sam iz Nemačke i veb stranica gurua kazina je blokirana za Nemce. Moj depozit je kreditiran tek nakon 3 dana, što me je zaista navelo na razmišljanje. Tada sam zapravo pobedio i isplatio 450 evra. Takođe sam dobio imejl u kojem se kaže da će obrada trajati 7-21 dan. Nikada ranije to nisam doživeo ni u jednom kazinu. Ušao sam u ćaskanje uživo, ali su me tretirali kao prljavštinu i jednostavno su zatvorili ćaskanje. Naravno, svaki email koji pošaljem se ignoriše. Kada sve ovo pročitam ovde, jasno mi je da mi ovaj kazino nikada neće isplatiti. Ali neću to da trpim.
Please know that we can display only casinos with GGL in Germany, but if you wish to read reviews of other casinos, feel free to use a VPN to do so.
If you see that your withdrawal is taking more than 14 full days, which we give casinos to proceed with the payment, don't hesitate to submit a complaint, and our team will intervene.
I hope it won't be necessary, of course, and you will receive your payment as soon as possible.
We'll wait for any updates from you.
Činjenica je da je ovaj kazino potpuna prevara. Nijednom kazinu treba toliko vremena da proveri isplatu. Niko ne dobija isplatu, a ni Casino Guru ne može pomoći, pa zašto se žaliti? 19. decembra sam zatražio isplatu od 450 evra. Ne znam koliko sam mejlova već napisao, ali standardni odgovor dobijate tek kada dođe jedan. Zaista je sramotno da kazino želi da se obogati na ovaj način jer na drugi način ne može biti uspešan. Nadam se da će uskoro dobiti svoju pravednu kaznu. Po mom mišljenju, njima je doživotno mesto iza rešetaka. 
I am waiting 18 months to get paid...So get to the line
Ps nobody will go to the gail....we are idiots and succers. We have to accept it
The issue is that they are enabled. As banks dont care and make it hard for claims. Companies that provide the games i.e. casino games, they are happy to sell their services to these companies. I had a withdrawl cancelled due to security, yet they didnt tell me and I have had money withdrawn to this account before ( I think I am lucky I have had a few withdrawals) Their response was to withdraw again.....
No one cares. Its terrible it really is, the card companies and the banks should be more protective and ensure money atleast the deposits are given back as they have the power to do so. If they cant make money then they will shut down or they will pay people.
In addition, becareful as I think they use bank accounts detiails for fraud. I noticed that they now have a card withdrawl option that requests your security number aswelll... In addition, my bank account was scammed and I do not really use it apart from withdrawls....
Činjenica je da je ovaj kazino potpuna prevara. Nijednom kazinu treba toliko vremena da proveri isplatu. Niko ne dobija isplatu, a ni Casino Guru ne može pomoći, pa zašto se žaliti? 19. decembra sam zatražio isplatu od 450 evra. Ne znam koliko sam mejlova već napisao, ali standardni odgovor dobijate tek kada dođe jedan. Zaista je sramotno da kazino želi da se obogati na ovaj način jer na drugi način ne može biti uspešan. Nadam se da će uskoro dobiti svoju pravednu kaznu. Po mom mišljenju, njima je doživotno mesto iza rešetaka.
I surely get your point, and unfortunately, when you look at the safety index of this casino, it says it all.
I'm really sorry that you got to experience this. Please try to avoid such casinos in the future, and I wish you better luck for sure.
Da li je neko ikada primio svoj novac? Zatražio sam povlačenje 450 € 19. decembra 2024. Kazino je 19. marta 2025. otkazao ovo povlačenje. Ponovo sam zatražio povlačenje i mislim da se to dešava svaka tri meseca. Ne znam koliko sam mejlova poslao i koliko sam sesija ćaskanja uživo koristio. Uvek dobijam isti odgovor. To traje duže zbog velikog obima upita. Koji organ je odgovoran za ovo?
Zlatni lav kazino. opklada mi ne daje isplatu od 200€ napravljeno 2. marta da li neko zna kako da dobijem moj novac?
Ne, nikada nisam primio nikakvu uplatu
And you will never get anything
Tačno, ovde niko nije isplaćen i niko nikada neće dobiti svoj novac. Prvi put sam zatražio povlačenje 19. decembra, ali ga je kazino otkazao 19. marta. Zato sam zatražio još jedno povlačenje i kladim se sa vama da će ponovo biti poništeno 19. juna. Čekam 450€ koje nikad neću dobiti. Nažalost, ovde niko ne može da mi kaže kojoj vlasti da se obratim; na ovo pitanje nikada nije odgovoreno. Mora postojati način da se ovaj kazino prijavi nadležnima??????
If I may, that's the paradox and "advantage" of unlicensed, and therefore unregulated, casinos. They are like any other business website, and unless you find them and can officially send a formal letter to the actual responsible person, CEO— whatever you prefer to call it—such sites are virtually untouchable.
There is no gambling authority focusing on unregulated casinos/businesses. This issue primarily falls under the category of finance frauds or even cybercrime, rather than regulation.
Ukratko, da li se mora odreći svog novca?
Are you inquiring if there is anyone who has not received payment yet?
Sadly, many players. Perhaps this description will provide better details 👈
Site shoudl be avoided!
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