Proveravam ukratko trenutno otvorene žalbe , a sličnih slučajeva zaista ima.
Žao mi je što to kažem, ali kada su u pitanju tehnički problemi, niko osim kazina ne može da ih reši.
Izuzetno je neugodno čekati bez daljeg obaveštenja, ipak, razumem da da biste mogli da pogodite, morate prvo da budete obavešteni - ovo važi i za kazina.
Znate, svim isplatama obično upravlja kompanija treće strane - provajder plaćanja, a ne sam kazino. Nažalost, s obzirom da su isplate spoljne, kazino je u istoj poziciji kao i vi. Verovatno se čeka ažuriranje. 🙁
Da li mislite da bi promena načina plaćanja ipak bila rešenje? Sačekao bih još nekoliko dana pa bih pitao kazino, pretpostavljam.
Nadam se da neće dugo trajati.
I check currently opened complaints briefly, and there are indeed similar cases.
I'm sorry to say it, but when it comes to technical issues, no one aside from the casino can solve them.
It's extremely annoying to be waiting without further notice, still, I understand that to give you a decent guess, one must be informed first - this also applies to casinos.
You know, all payments are usually handled by a 3rd party company - the payment provider, not by the casino itself. Sadly, since the payouts are outsourced, the casino is in the same position as you. Probably waiting for an update. 🙁
Do you think changing the payment method would be a solution, though? I would wait a few more days then ask the casino, I guess.
Hopefully it won't take too long.
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