pre 1 godinu
Bežite iz kazina ovih kompanija, primati ga je večnost, verifikacija je žrtva, sve čine da vam ne plate.
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Rolling Slots Casino - opšta diskusija (strana 2)
pre 1 godinu
Are you specifically referring to the Rolling Slots Casino? 🤔
pre 1 godinu
Tražio sam povlačenje i više mi ništa ne javljaju...
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pre 1 godinu
Hi friend,
Please note that since you have cancelled your withdrawal request by your own in non-working hours of our Financial Department, they have been postponed.
As I can see, tomorrow your first withdraw will be processed.
pre 1 godinu
Nadam se da ćemo sutra videti novac...i onda shvatiti koliko će vremena trebati da se završi povlačenje...i biće mi drago da dam pozitivnu recenziju sajta. Ne bih imao razloga ako je sve u redu da pišem jedno za drugo.... zaista, ako uskoro vidim povlačenje staviću pozitivnu recenziju na druge blogove...
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pre 1 godinu
Negativno iskustvo sa ovim sajtom, ne mogu da podignem novac, zahtevaju prekomernu dokumentaciju, uprkos tome što im je šalju i dalje traže iste stvari, pisao sam u pomoć, ali bez odgovora, prevaranti!!
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pre 1 godinu
Morate pročitati recenzije pre nego što deponujete ovaj kazino je užasan, bežite iz ovog kazina i njihovih drugih.
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pre 1 godinu
Dear Marco399890,
We apologize for any frustration you've experienced with our withdrawal process. We understand that the verification requirements and requests for documentation can sometimes seem excessive. However, please allow us to provide some context to clarify the situation.
As a regulated online casino, we are obligated to adhere to strict Anti-Money Laundering (AML) policies and procedures. These measures are in place to ensure the security and integrity of our platform and to prevent any potential fraudulent activities. The requested documentation, such as proof of address and other essential information, are standard industry practices mandated by regulatory authorities.
Upon reviewing your account, we found that there were certain standard documents that were not provided. We understand that this might have caused frustration, and for that, we sincerely apologize. To streamline the process and ensure clarity, our finance team sends different emails with added details and underlined information to highlight the areas that require your attention.
We take your feedback seriously, and we are committed to improving our communication and processes to provide a smoother experience for all our users. We encourage you to reply to the emails sent by our finance team with the requested documentation and information. Rest assured, once the verification process is complete, you will be able to withdraw your funds without any further hindrance.
If you have any further questions or concerns, please do not hesitate to reach out to our customer support team. We value your patronage and aim to address your concerns promptly.
Thank you for your understanding and cooperation.
Best regards,
Rolling Slots Support Team.
pre 1 godinu
Dear Caniggia2021,
We appreciate your feedback and take every comment seriously to improve our services. However, we would like to address your concerns and provide accurate information about your experience with us.
Upon reviewing your account, we found that you have not placed any withdrawal requests on our site. It appears that there might be a misunderstanding or confusion with another casino, as you mentioned running away from "this Casino and their others." We want to clarify that we are a separate entity and not affiliated with the casino you mentioned, upon your closure request (Burning Bet).
It's essential to ensure that the feedback and reviews you encounter are related to the correct casino and reflect accurate experiences. We value transparency and strive to maintain a high level of customer satisfaction.
If you have any further questions or if there's anything we can assist you with regarding your account or any aspect of our services, please don't hesitate to reach out to our support team. We are here to help and ensure that your experience with us is positive and enjoyable.
Thank you for considering our response, and we look forward to the opportunity to serve you better.
Best regards,
Rolling Slots Support Team.
pre 1 godinu
Račun je konačno uspešno verifikovan, sada čeka da se obradi povlačenje
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1
pre 1 godinu
Momci iz kazina su prevara, moj bilans je dostigao 1200, podigao sam 500 koliko mi dozvoljava, a već danima ne šalju nikakvu poštu ili obaveštenje da je podnet zahtev za povlačenje... i takođe ista stvar se dešava sa identifikacijom... šteta na početku Delovalo je kao veoma dobar kazino sa dobrim interfejsom, ali na kraju, ne...
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pre 1 godinu
Dear Achilla,
It's true that in order to withdraw funds, players are required to pass our verification process. We understand that you initiated a withdrawal, but we noticed that you didn't provide all the requested documents for verification. Our KYC department reached out to you to complete this process, but we have not received the necessary documents from your end.
Without the verification, we are unable to process your withdrawal. It's essential for us to ensure the safety and security of all our players' accounts and to prevent any potential fraudulent activities. We appreciate your cooperation in completing the KYC process as soon as possible, so we can guarantee quick and easy withdrawals and provide a smooth gaming experience.
If you have any further concerns or questions, please feel free to reach out to our support team, who will be happy to assist you.
Thank you for your understanding and patience.
Best regards,
Rolling Slots Support Team.
pre 1 godinu
Uploadovao sam dokumente dva puta i nisam dobio mejl koji potvrđuje da su dokumenti u procesu obrade...a posle nekoliko dana dobijam mejl da nema dovoljno dokumenata...nema stvar, pokušaću treći put pa ćemo videti. .
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pre 1 godinu
Hi, I'm sorry to hear that you're having problems, but as I can see, the casino is trying to help and has outlined where the problem is. So when you upload the documents, could you let us know how it went and if you managed to pass the verification successfully ?
pre 11 meseci
Ahila, jesi li to rešio?
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pre 11 meseci
Bomber, jesu li ti platili?
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pre 11 meseci
Hello, do you also have a problem when you ask players if they solved their cases ? If so what is it about ? Can you say a little more ?
pre 11 meseci
Hello,
Do you need any assistance from us?
pre 11 meseci
Zdravo momci molim vas ne igrajte se.
Idite kod drugih provajdera kazina.
Imam veoma loše iskustvo sa rolling slotovima, blokiran mi je nalog jer sam hteo da isplatim 2200 evra.
Ovo je prevara, ovi provajderi su pravi prevaranti.
Ne dozvolite da vam novac propadne ako uplaćujete novac na kotrljajućim slotovima, sramota je za vaš novac
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pre 11 meseci
Dear galatalimuri,
We understand your frustration regarding your recent experience. We would like to address your concerns and shed light on the situation.
After a thorough review of the case, it was revealed that, your account failed the verification process. Therefore, the account was disabled in accordance with our AML procedures.
We sincerely apologize for any inconvenience this situation may have caused.
Thank you for understanding.
