pre 10 meseci
Dobro veče.
Već 2 dana tražim povraćaj sredstava sa svog naloga zbog tehničkog problema sa kazinom i nisam dobio nikakav odgovor. Želim svoj novac nazad!
Automatski prevedeno:
SpinBetter Casino - opšta diskusija (strana 4)
pre 10 meseci
Honestly, if it's really a technical issue, then resolving it may take a lot of time (a few weeks) so be prepared for it. Especially if the casino needs to contact the game provider or payments provider and get a statement from them.
pre 9 meseci
Dobar bonus za rođendan, postoje stalne promocije, promocije u tg i još mnogo toga. Dobijem povlačenje na Piatrik-u za oko 5 minuta.
Automatski prevedeno:
1
pre 9 meseci
That's great! I mean, the withdrawal speed is quite exceptional. How long did it take to verify your account?
I guess it was also pretty quick, wasn't it? 🙂
pre 9 meseci
Zdravo, dragi igrači!
🎉 Praznična magija počinje! Pridružite se našoj novogodišnjoj nagradnoj igri da biste dobili priliku da osvojite uzbudljive nagrade. 🎁 Samo pratite link spin-b.com/VzkLVB? sub=/promotions/bgfs da biste saznali sve detalje i učestvovali!
Ne propustite svoju šansu za sreću tokom ove praznične sezone. Želimo vam sreću i zabavite se sa SpinBetter-om!
Najlepše želje,
SpinBetter Team
Automatski prevedeno:
pre 8 meseci
Isprobao sam 2 promo koda i dobio sam poruku da su uspešno aktivirani, ali ništa u mom odeljku za poklon/bonus. Kada ponovo pokušam kod, pokazuje se da je već aktiviran
Automatski prevedeno:
pre 8 meseci
I think the best thing to do in this case would be to contact support so they can help you with your situation. They should know best what to do.
Are you going to try it ? 🙂
pre 8 meseci
Zdravo, igrao sam 200 okretaja. Sada moram da uložim 15.000 evra da bih dobio bonus. Molim vas, ko bi smislio takve gluposti? nemate pojma zašto vi (kazino guru) tako reklamirate ovaj bonus? Ovaj bonus uopšte nema smisla.
Automatski prevedeno:
pre 8 meseci
Dear franztheuerw,
Thank you for your inquiry. Information about the bonus wagering conditions is always provided in the email or the source from which the bonus was obtained. Additionally, the casino rules specify details about the wagering process, clarifying that in this casino, the bonus wagering is done using your own funds. Please pay attention to the rules and wagering conditions when activating a bonus.
Best regards,
SpinBetter Casino Support Team
pre 8 meseci
Želeo bih da čujem ili pročitam vaše mišljenje o bonusu.
Srdačan pozdrav
Automatski prevedeno:
pre 8 meseci
Certainly - please provide your account number so that I can check which bonus you are referring to. Also, kindly send the source from where you received this bonus.
pre 8 meseci
Good afternoon, I asked via email what options were available for account blocking/limits, as I didn't find any responsible gambling tools on the website, after a few hours they blocked my account and sent an email saying it was blocked, and I I had €485 in my account. count, is it normal?
Ažurirano od strane autora pre 8 meseci
pre 8 meseci
Dear jpdylan,
We have received your complaint and would like to address it promptly to ensure the best resolution for you.
To assist us in investigating the matter thoroughly, could you please provide your account number or email address associated with your account? This will help us access the relevant details and address your concerns more effectively.
Your cooperation is highly appreciated, and we are committed to resolving any issues you may have. Feel free to reply to this message with the requested information.
Thank you for your understanding.
Best regards,
pre 8 meseci
Dear spinbetter, thank you for your quick response and attention given to the matter. my ID is 769185381, if you need any additional information, don't hesitate, thanks again for your collaboration.
Best regards
João Pereira
pre 8 meseci
Dear jpdylan,
To withdraw your money please adress the security team via security@spinbetter.com
Please provide the documents needed for verification and then you will be ready to withdraw
Thank you for your understanding.
Best regards,
Obrisan
Post od jpdylan je obrisan
pre 8 meseci
Hi Dear Spinbetter,
Does anyone know why they blocked my account?
Best regards
João P
pre 8 meseci
Hi, I read the conversation and saw that you were looking for some responsible gambling tools but couldn't find any. The casino blocked your account. However, did they provide you with any alternatives that you can use if your account is unblocked ?
I saw that you will have to verify to withdraw your money, so if you manage to do it successfully and get your money, then definitely give an update.
Anyway, do I understand correctly that you didn't want to close your account but just limit your playing ?
pre 8 meseci
Dear Jaro,
I already sent the email to withdraw the funds as requested by the casino in a message above, but the response I got was that I would have to send the email to Block@spinbetter.com, and since then they have never responded at all. Thank you in advance for your collaboration.
pre 7 meseci
How long has this whole situation of yours been going on that the casino hasn't replied to your email regarding your withdrawal ?
