pre 1 godinu
That's great! I mean, the withdrawal speed is quite exceptional. How long did it take to verify your account?
I guess it was also pretty quick, wasn't it? 🙂
SpinBetter Casino - opšta diskusija (strana 4)
pre 1 godinu
Zdravo, dragi igrači!
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Najlepše želje,
SpinBetter Team
Automatski prevedeno:
pre 11 meseci
Isprobao sam 2 promo koda i dobio sam poruku da su uspešno aktivirani, ali ništa u mom odeljku za poklon/bonus. Kada ponovo pokušam kod, pokazuje se da je već aktiviran
Automatski prevedeno:
pre 11 meseci
I think the best thing to do in this case would be to contact support so they can help you with your situation. They should know best what to do.
Are you going to try it ? 🙂
pre 11 meseci
Zdravo, igrao sam 200 okretaja. Sada moram da uložim 15.000 evra da bih dobio bonus. Molim vas, ko bi smislio takve gluposti? nemate pojma zašto vi (kazino guru) tako reklamirate ovaj bonus? Ovaj bonus uopšte nema smisla.
Automatski prevedeno:
pre 11 meseci
Dear franztheuerw,
Thank you for your inquiry. Information about the bonus wagering conditions is always provided in the email or the source from which the bonus was obtained. Additionally, the casino rules specify details about the wagering process, clarifying that in this casino, the bonus wagering is done using your own funds. Please pay attention to the rules and wagering conditions when activating a bonus.
Best regards,
SpinBetter Casino Support Team
pre 11 meseci
Želeo bih da čujem ili pročitam vaše mišljenje o bonusu.
Srdačan pozdrav
Automatski prevedeno:
pre 11 meseci
Certainly - please provide your account number so that I can check which bonus you are referring to. Also, kindly send the source from where you received this bonus.
pre 11 meseci
Good afternoon, I asked via email what options were available for account blocking/limits, as I didn't find any responsible gambling tools on the website, after a few hours they blocked my account and sent an email saying it was blocked, and I I had €485 in my account. count, is it normal?
Ažurirano od strane autora pre 11 meseci
pre 11 meseci
Dear jpdylan,
We have received your complaint and would like to address it promptly to ensure the best resolution for you.
To assist us in investigating the matter thoroughly, could you please provide your account number or email address associated with your account? This will help us access the relevant details and address your concerns more effectively.
Your cooperation is highly appreciated, and we are committed to resolving any issues you may have. Feel free to reply to this message with the requested information.
Thank you for your understanding.
Best regards,
pre 11 meseci
Dear spinbetter, thank you for your quick response and attention given to the matter. my ID is 769185381, if you need any additional information, don't hesitate, thanks again for your collaboration.
Best regards
João Pereira
pre 11 meseci
Dear jpdylan,
To withdraw your money please adress the security team via security@spinbetter.com
Please provide the documents needed for verification and then you will be ready to withdraw
Thank you for your understanding.
Best regards,
pre 11 meseci
Hi Dear Spinbetter,
Does anyone know why they blocked my account?
Best regards
João P
pre 11 meseci
Hi, I read the conversation and saw that you were looking for some responsible gambling tools but couldn't find any. The casino blocked your account. However, did they provide you with any alternatives that you can use if your account is unblocked ?
I saw that you will have to verify to withdraw your money, so if you manage to do it successfully and get your money, then definitely give an update.
Anyway, do I understand correctly that you didn't want to close your account but just limit your playing ?
pre 11 meseci
Dear Jaro,
I already sent the email to withdraw the funds as requested by the casino in a message above, but the response I got was that I would have to send the email to Block@spinbetter.com, and since then they have never responded at all. Thank you in advance for your collaboration.
pre 11 meseci
How long has this whole situation of yours been going on that the casino hasn't replied to your email regarding your withdrawal ?
pre 11 meseci
Good afternoon dear Jaro, I requested the withdrawal of funds god - 22/01/2024, at 22:2, and they didn't give me any kind of response, which is making me impatient.
pre 10 meseci
I understand that until you get a response from the casino it is not pleasant. However, we give casinos 14 days to resolve a withdrawal, so I don't think you're waiting that long yet.
Nevertheless, if the situation continues and you are unable to make a withdrawal and the casino does not give you any answer, we will try to help you. For now, let's try to be patient and see how it goes in the next few days.
Do you agree ?
pre 10 meseci
Good afternoon Jaro, I'm saddened by the casino's behavior in not responding to the emails sent, but let's wait and see.
Thank you in advance for all the attention I have given to the matter. Let's wait for the news and good faith.
pre 10 meseci
i deposited 50$ and get 50$ sports bonus. i met 5X wagering requirement and bonus balance was around 150$. but after that only 50$ of 150$ was transferred to real balance. so i contacted support. they said maximal withdrawal is just 1X what i got as a bonus at first.
please add this fact that is different from what’s written here.
