pre 2 godina
Ako želite da diskutujete bilo šta vezano za Viggoslots Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
Na crnoj listi, samo imam problema sa hiljadama drugih igrača, varanje, Uvjeti i odredbe protiv igrača, zaplijenjeni dobici... i tako dalje.?...MOUNTBERG aka GAMMIX aka DANGAARD
Blacklisted, I just have problems with thousands of other players, cheating, T&Cs against players, confiscated winnings... and so on.?...MOUNTBERG aka GAMMIX aka DANGAARD
Auf der schwarzen Liste, ich habe nur Probleme mit Tausenden von anderen Spielern, Betrug, AGB gegen Spieler, beschlagnahmte Gewinne ... und so weiter .?...MOUNTBERG alias GAMMIX alias DANGAARD
Zdravo,
Provjerio sam vašu žalbu protiv Viggoslot-a u vezi sa mogućim kašnjenjem plaćanja, zapravo su mu sada potrebna neka ažuriranja, posebno u vezi s bonusom koji ste uzeli.
U svakom slučaju, smatramo da su T&C kazina vrlo nepravedni , pa se možda umjesto toga mogu razmotriti neka poštenija kazina. Ovo je ipak vaša druga pritužba.
Nadam se da će plaćanje uskoro biti razjašnjeno.
Hello,
I checked your complaint against the Viggoslot about possible payment delay, it actually needs some updates now, especially about the bonus you took.
Anyway, we mark the casino's T&C to be very unfair, so maybe some more fair casinos can be considered instead. This is your second complaint after all.
I hope the payment will be clarified soon.
Ne samo da je ovo nepravedno, već je i lažno lažno predstavljanje i namjerno!
Pročitao sam isto od mnogih drugih igrača.
Not only is this unfair, it is fraudulent misrepresentation and intentional!
I've read the same from many other players.
Das ist nicht nur unfair, das ist arglistige Täuschung und zwar vorsätzlich!
Das gleiche habe ich von vielen anderen Spielern gelesen.
Ne želim da zvučim nepristojno, ali zašto još uvijek svirate tamo?
I do not want to sound rude, but why are you still playing there?
Draga Radka
Ne igram više tamo, dva puta sam uplatio tamo, dosta je, drugi put samo zato što su mi ponudili bonus na prvi depozit uz drugi depozit.
1. Lažni uslovi poslovanja
2. Loša iskustva igrača
3. Kazino na crnoj listi na mnogim portalima za recenzije
4. Licenca ne postoji kako je saopštio Curacao CE.
Dear Radka
I don't play there anymore, I deposited twice there, that's enough, the second time only because they offered me the first deposit bonus with the second deposit.
1. Fraudulent Business Terms
2.Poor player experiences
3. Casino blacklisted in many review portals
4.The license does not exist as communicated by Curacao CE.
Liebe Radka
Ich spiele da Jetzt nicht mehr, habe 2x da eingezahlt, das reicht, das 2.mal nur weil die mir den Ersteinzahlung Bonus mit der 2. Einzahlung angeboten haben.Dieses Unternehmen handelt vorsätzlich betrügerisch, um sich an den Loyalen Spielern zu bereichern.
1. Betrügerische Geschäftsbdingungen
2.Schlechte Spielererfahrungen
3. Casino auf der schwarzen Liste in vielen Bewertungsportalen
4.Die Lizenz gibt es nicht, wie von Curacao CE mitgeteilt.
dragi simpleme,
ok, hvala na objasnjenju.
Međutim, mislim da niste u pravu kada je licenca u pitanju, ona je zapravo licencirana pod Antilephone NV:
Ako ipak nađete neke druge informacije, ljubazno ih podijelite s nama, po mogućnosti u obliku e-pošte ili print screena.
Dear simplyme,
ok, thanks for the explanation.
However, I think that you are not correct when it comes to the license, it's actually licensed under the Antillephone N.V.:
If you happen to find some other information though, kindly share it with us preferably in the form of emails or print screens.
Pa, šaljem vam dokaz, da ako sajtu pristupite sa glavnog panela, logo/validator je tu.
Možda je kada se gleda na mobilnom telefonu, logo negdje drugdje.
U svakom slučaju, jeste li pitali kazino za licencu, molim?
Well, I send you proof, that if you access the site from the main panel the logo/validator is there.
It may be that when viewed on mobile, the logo is somewhere else.
Anyway, have you asked the casino about the license, please?
Kojeg provajdera licenciranja ste pitali, molim? Trenutno postoje 4 pod jurisdikcijom Curacaoa:
Samo želim da budem siguran da ste pitali Antilephone NV
Which licensing provider have you asked, please? At the moment, there are 4 under the Curacao jurisdiction:
I just want to make sure that you asked the Antillephone N.V.
Pisao sam CEG-u i Certria@gaminglicences.com
Drugi, to je Antilefonska licenca na koju do sada nisu odgovorili.
Mislim da mogu da otpišem 700€, jer posle ovoga što sam pročitao ovde i na drugim forumima ni oni nisu komunikativni.
Kao lojalan igrač, više neću ulaziti u kazino Mountberg grupe, kao ni u kazino koji se nalazi u istočnoj Evropi, većina njih na Kipru, prenositi novac preko provajdera platnih usluga u Poljsku ili Estoniju itd. i Curaca to dozvoljava . Onda nestaje u kriptovalutama... a ja ću od zaštite potrošača saznati koje su mi opcije
Samo želim da vas zamolim da ponovo pažljivo pročitate njemačku verziju T&C, ne mogu pronaći ništa što sam pogriješio.
I wrote to the CEG and Certria@gaminglicences.com
The second, that is the Antillephone license they have not responded to so far.
I think that I can write off the €700, because after what I've read here and in the other forums, they're not communicative either.
As a loyal player, I will no longer enter a casino of the Mountberg Group and also no casino that is located in Eastern Europe, most of them in Cyprus, transfer the money via payment service providers to Poland or Estonia etc. and Curaca allows that. It then disappears in crypto currencies... and I will find out from consumer protection what my options are
I just want to ask you to read the German version of the T&C carefully again, I can't find anything that I did wrong.
Ich habe die CEG und Certria@gaminglicences.com angeschrieben
Die zweite , das ist die Antillephone Lizenz die haben bis jetzt nicht geantwortet.
Ich denke mal dass ich die 700€ abschreiben kann, denn nachdem was ich hier und in den anderen Foren gelesen habe, sind die auch nicht kommunikativ.
Ich werde als loyaler Spieler kein Casino der Mountberg Gruppe mehr betreten und auch kein casino was in Osteuropa angesiedelt ist, die meisten in Zypern, transferieren das Geld über Zahlungsdienstleister nach Polen oder Estland usw.und Curaca lässt das zu. Es verschwindet dann in krypto Währungen...und ich werde mich beim Verbraucherschutz informieren was ich für Möglichkeiten habe
Ich möchte dich nur nochmal bitten die deutsche Version der T& C genau zu lesen, ich finde da nichts was ich falsch gemacht habe.
Zdravo,
tako da Certria nije pravi put u ovom trenutku. Antilephone može vrlo sporo reagovati, pa mogu li znati kada ste ih kontaktirali? Pitam se da li ste uložili žalbu ili samo pitali za validnost licence?
U svakom slučaju, daj Kristini malo vremena da ažurira žalbu, još nije gotovo. 🤞
Hello,
so Certria is not the proper way at this time. Antillephone can react very slowly, so may I know when did you contact them? Did you submit a complaint or just asked about the license validity, I wonder?
Anyway, give Kristina some time to update the complaint, it's not over yet. 🤞
Pa ima li jos jedna Antilefonska adresa???
Moram li pisati na mountberg.biz?
Podnio sam žalbu na certria@gaminglicenses.
So is there another Antillephone address???
Do I have to write to mountberg.biz?
I have submitted a complaint to certria@gaminglicenses.
Also gibt es noch eine Adresse der Antillephone???
Muss ich mountberg.biz anschreiben?
Ich habe Beschwerde bei certria@gaminglicenses eingereicht.
Zdravo Simplyme,
Moja greška, hteo sam da napišem da je Cetria pravi put... Nema potrebe da tražim drugi kontakt - izvinjavam se na zabuni!
U svakom slučaju, jeste li našli ovo?
"Antillephone bi trebali kontaktirati igrači samo kada vjeruju da je Operater prekršio njihovu licencu. Sve sporove sa Operatorom oko isplate, blokiranog računa, kašnjenja, pokvarenih funkcija i tako dalje, treba prvo riješiti direktno s Operater. Ako se ne pronađe rješenje, možete kontaktirati nekoliko nezavisnih tijela, koja bi trebala biti navedena na web stranici Operatora."
Pa, Antilefon nije poznat po tome što zapravo rješava probleme, ako mogu reći.
Hello Simplyme,
My mistake, I wanted to write that Cetria is the proper way... No need to look for another contact - I'm sorry for the confusion!
Anyway, have you found this?
"Antillephone should only be contacted by players when they believe an Оperator is in breach of their license. All disputes with an Оperator about a payout, a blocked account, a delay, broken features and so on, should first be taken up directly with the Оperator. If no resolution is found there are number of independent bodies you can contact, which should be listed on the Оperator website."
Well, Antillephone is not well-known for actually solving issues, if I may say.
Zdravo draga Radka,
Još uvijek nisam našao logo agencije.
Samo odjeljak za licenciranje. Vaš snimak ekrana prikazuje broj licence jaz/8048
U fusnoti piše jaz /1668
Viggoslots je licenciran pod Mountberg BV, kompanijom sa sjedištem u Fransche Bloemweg 4, Willemstad, Curacao pod brojem licence za igre na sreću 1668/JAZ, koju izdaje Curacao eGaming i ovlaštena je i regulirana od strane vlade Curacao. Viggoslots upravlja Mountberg Ltd. koji posluje kao Merchant of Record, Mountberg Ltd. je kompanija registrovana u skladu sa zakonima Kipra sa registracionim brojem HE 355350, PDV brojem 10355350P i registrovanim uredom na 101 Archiepiskopou Makariou III Avenue, Commercial Union Building, 1. sprat, , 1071, Nikozija, Kipar sa kontakt telefonskim brojem + 357 22 346 367 Mountberg Ltd. je 100% podružnica Mountberg BV
Hello dear Radka,
I still haven't found a logo of the agency.
Just the licensing section. Your screenshot shows the license number jaz/8048
The footnote says jaz /1668
Viggoslots is licensed under Mountberg BV, a company based at Fransche Bloemweg 4, Willemstad, Curacao under gaming license number 1668/JAZ, issued by Curacao eGaming and authorized and regulated by the Curacao government. Viggoslots is operated by Mountberg Ltd. operating as Merchant of Record, Mountberg Ltd. is a company incorporated under the laws of Cyprus with registration number HE 355350, VAT number 10355350P and registered office at 101 Archiepiskopou Makariou III Avenue, Commercial Union Building, 1st floor, 1071, Nicosia, Cyprus with contact telephone number + 357 22 346 367 Mountberg Ltd. is a 100% subsidiary of Mountberg BV
Hallo liebe Radka,
Ich habe noch wie vor kein Logo der Behörde gefunden.
Lediglich der Abschnitt über die Lizensierung. In deinem Screeshot steht die Lizenz Nummer jaz/8048
In der Fussnote steht jaz /1668
Viggoslots ist lizenziert unter Mountberg B.V., einem Unternehmen mit Sitz in Fransche Bloemweg 4, Willemstad, Curacao, unter der Spiellizenznummer 1668/JAZ, die von Curacao eGaming ausgestellt und von der Regierung von Curacao autorisiert und reguliert wird. Viggoslots wird von Mountberg Ltd. betrieben, die als Merchant of Record agiert, Mountberg Ltd. ist ein nach zyprischem Recht gegründetes Unternehmen mit der Registrierungsnummer HE 355350, Umsatzsteuernummer 10355350P, und mit Sitz in 101 Archiepiskopou Makariou III Avenue, Commercial Union Building, 1st floor, 1071, Nicosia, Cyprus mit der Kontakttelefonnummer + 357 22 346 367 Mountberg Ltd. ist eine 100-prozentige Tochtergesellschaft von Mountberg B.V.
Zdravo, još uvijek mogu pronaći logo i vidjeti ovo:
Pitajte njihov live chat, molim. Trebali bismo znati sigurno.
Hello, I can still find the logo and see this:
Ask their live chat, please. We should know for sure.
Ne, mogu vidjeti logo Antilefona i Antilefon u pisanom tekstu. Ušao sam na stranicu koristeći VPN postavljen za Njemačku, i dalje je isto.
Može li pitati na live chatu, možda?
Odlučio sam pitati naš tim za podatke i obavijestit ću vas.
Nope, I can see the Antillephone logo and Antillephone in the written text. I entered the site using a VPN set to Germany, and it's still the same.
Can the ask the live chat, maybe?
I decided to ask our Data Team and will update you.
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
Casino.guru je nezavistan izvor informacija o online kazinima i online kazino igrama, i nije kontrolisan od strane bilo kojeg operatora igara ili bilo koje druge institucije. Sve naše recenzije i vodiči su kreirani iskreno, u skladu sa najboljim znanjem i rasuđivanjem naših članova iz ekspertskog tima; ipak ovaj sadržaj je napravljen u informativne svrhe i ne bi smeo i trebao da se tumači kao pravni savet. Bitno je da uvek ispunite sve regulatorne zahteve pre nego počnete igrati u određenom kazinu.
Proverite svoj inboks i kliknite na link koji smo Vam poslali:
youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.
Proverite svoj inboks i kliknite na link koji smo Vam poslali: youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.