Ovde sam položio samo 5e. Imao sam prilično OK ponudu i imao sam 77 besplatnih okretaja sa vrednošću od 10snt po okretu. Morao sam da se kladim samo 25 puta za svoju pobedu. Nastavljam sa opkladom sve dok operater za ćaskanje ne kaže da je moje klađenje završeno.
Iz nekog razloga, sajt na mom slučaju se uopšte nije pomerio kada sam završio klađenje. Morao sam da proverim ovo od podrške.
Nakon što sam dobio zeleno svetlo da je moj proces klađenja završen, odlučio sam da izvršim svoje prvo povlačenje iz ovog kazina. Suma je bila 60e, ali za tehnički problem je 55e jer kao što sam rekao sajt neće pomeriti moju sumu bonus novca, čak ni kada sam završio.
Ne brinem za ovo 5e. Srećan sam ako bi mi kazino dao ovih 55e koje sam odlučio da povučem, glavno pitanje je ovo;
Kazino stalno govori da treba da donesem fotografije svoje dve kartice koje sam ranije koristio kao metod depozita. Jedini problem je to:
O. Moja prva kartica je virtuelna kartica. NE MOGU DA SNIMIM FOTOGRAFIJU/SKRIN SVOJE VIRTUELNE MASTERCARD jer mi aplikacija Skrill to ne dozvoljava.
B. Druga kartica je fizička kartica ali MOJA KARTA VIŠE NE POSTOJI, TERMINIRA SE.
Umesto toga, odštampao sam kopije izvoda kazino kartica i izvoda iz mojih banaka koji potvrđuju da sam zaista napravio depozite ovde.
Podneo sam ovaj zahtev za povlačenje 6.4.2024 i kazino me stalno pita za fotografije ovih kartica, što kako objašnjavam, ne mogu da uradim. Takođe sam dao alternativno izvode svoje kartice i sve ostale informacije, ali izgleda da kazino traži od mene da uradim istu stvar iznova, što nije moguće. Šta mogu da uradim da bih dobio povlačenje? Uradio sam sve ispravno i uradio sam proces klađenja, ali izgleda da sam otišao do zida sa ovom karticom kao deo kic procesa.
I have deposited only 5e here. I had a pretty OK offer and I had 77 freespins with 10snt value per spin. I had to wager only 25x times for my win. I keep continuing my wager until a chat operator sayed that my wagering is complete.
For a reason or another the site on my case didn't move at all when I had my wagering complete. I had to verify this from the support.
After I had a green light that my wagering process is complete I decided to make my first withdrawal from this casino. The sum was 60e but for a technical issue it is 55e because as I told the site won't move my bonus money sum, even when I was complete.
I am not worrying for this 5e. I am happy if the casino would give me this 55e which I decided to withdrawal, the main issue is this;
Casino keep telling that I should bring a photos of my two cards that I was previously using as a deposit method. Only problem is that:
A. My first card is a virtual card. I CAN NOT TAKE A PHOTO/SCREENSHOT OF MY VIRTUAL MASTERCARD because Skrill app wont let me do it.
B. The second card is physical card but MY CARD DOES NOT EXICST ANYMORE, IT IS TERMINATED.
Instead I have pring a copies of casino card statements and statements from my banks that confirms that I truly had made deposits here.
I made this withdrawal request on 6.4.2024 and the casino keeps asking me photos of these cards which as I explain I can not do. I also have provided althernatively my card statements and all the other information but it seems that the casino is asking me to do the same thing all over again, which is not possible. What I can do that I could have my withdrawal? I have done all correctly and I have done wagering process but it seems I have gone to a brick wall with this card thing as part of kyc process.
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