Posle nekoliko nedelja igranja imao sam pristojnu pobedu i pokušao sam da povučem sredstva. Dobio sam savet da mogu da povuku samo 500 funti dnevno, razgovarao sam sa četovanjem uživo i rekao da će trebati nekoliko nedelja da sve dobijem, ali su me uverili da ću dobiti.
moje prvo podizanje od 500 funti su otkazali i nestali, ponovo su me uverili da je ovo tehnički problem i da će se vratiti na moj račun sledećeg jutra. Nije stiglo.
još nekoliko povlačenja je otkazano bez razloga, ali su se vratili na moj račun.
moj poslednji pokušaj bio je petak 29. januara. Rečeno mi je jer je bio vikend da će moj dobitak biti na mom računu u utorak.
moj nalog je trajno zatvorio gransino1 u ponedeljak uveče.
Nisam prekršio pravila i čak sam imao ličnog menadžera jer sam provodio sa njima.
poslali su mi e-poštu jutros i rekli da su odlučili da trajno zatvore moj račun i da neće biti poništeno da nema sredstava na mom računu ili bilo kakvog povlačenja na čekanju i to je bio kraj stvari.
potpuni prevaranti i zato što nisu regulisani u Velikoj Britaniji, ne mogu ništa da uradim.
Poslao sam im e-poštu sa snimcima ekrana mojih povlačenja na čekanju i zatražio da se svi moji depoziti odmah vrate.
moja banka ih je uspešno naterala da vrate 200 funti, ali imam najmanje 1000 funti više depozita.
After a few weeks of playing I had a decent win and tried to withdraw the funds. Was advised they can only withdraw £500 a day , I spoke to the live chat and said it was going to take a few weeks to get it all but they assured me I would get it.
my first withdrawal of £500 was cancelled by them and disappeared , I was assured again this was a technical issue and it would be back in my account the following morning. It did not arrive .
several more withdrawals were cancelled for no reason but did get back into my account.
my final attempt was Friday 29th January. I was told because it was a weekend my winnings would be in my account on Tuesday.
my account was permanently closed by gransino1 on Monday night.
I have broken no rules and even had a personal manager because I was spending with them.
they emailed me this morning and said they have decided to close my account permanently and it would not be reversed also that there was no funds in my account or any withdrawals pending and that was the end of the matter.
utter scammers and because they’re not regulated in the uk there’s nothing I can do.
i have emailed them back with screenshots of my pending withdrawals and requested that all my deposits are refunded immediately.
my bank has successfully got them to refund £200 but i have over £1000 more in deposits at least.
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