Dragi Stefane,
prema proveri, račun je zatvoren zbog kršenja sledećih klauzula
TaC veza: https://metaspins.com/info/terms-and-conditions
10.1 Kompanija ima strogu politiku borbe protiv prevara. Ako je igrač osumnjičen za lažne radnje uključujući, ali ne ograničavajući se na:
10.1.1 učestvovanje u bilo kojoj vrsti dosluha sa drugim igračima,
10.1.2 razvoj strategija usmerenih na neverne dobitke,
10.2 Kompanija zadržava pravo da ukine nalog igrača i obustavi sve isplate igraču. Ova odluka je po sopstvenom nahođenju Kompanije i igrač će biti obavešten putem telefona ili e-pošte na osnovu podataka za kontakt datih prilikom registracije. Kompanija takođe zadržava pravo da obavesti regulatorna tela o takvim lažnim radnjama koje je izvršio igrač.
10.3 Kazino nema toleranciju na igru prednosti. Svaki igrač koji pokuša da iskoristi prednosti kazino ponuda ili drugih promocija slaže se da Kompanija ima pravo da poništi bonuse i svaki dobitak od takvih bonusa, uključujući, ali ne ograničavajući se na razloge:
10.3.1 kreiranje više od jednog naloga da biste iskoristili prednosti Casino promocija;
14.5 Ako imamo razumne razloge da sumnjamo da bonus traži ista osoba ili u korist iste osobe više puta ili grupa ljudi koji deluju zajedno, onda to može da povuče dostupnost bilo kog Bonusa ili svih Bonusa tom korisniku ili grupe klijenata i/ili poništiti bilo koju opkladu finansiranu iz Bonusa i ukloniti sve dobitke iz takve opklade.
Opšti uslovi za bonus:
Bonus važi samo jednom po nalogu/domaćinstvu/IP adresi/uređaju. Ako imamo razloga da povežemo dva ili više naloga zajedno na kojima su traženi bonusi ili beneficije, zadržavamo pravo da otkažemo bilo koju srodnu transakciju, bilo koji bonus ili bilo koju drugu promociju bez štete po bilo koju drugu radnju.
Javite mi ako imate dodatnih pitanja,
Metaspin tim za podršku
Dear Stefan,
as per check, the account was closed due to the violation of the following clauses
TaC link: https://metaspins.com/info/terms-and-conditions
10.1 The Company has a strict anti-fraud policy. If the player is suspected of fraudulent actions including but not limited to:
10.1.1 participating in any type of collusion with other players,
10.1.2 development of strategies aimed at unfaithful winnings,
10.2 The Company reserves the right to terminate the player account and suspend all payouts to the player. This decision is at sole discretion of the Company and the player will be informed via phone or email based on the contact details provided at registration. The Company also reserves the right to inform the regulatory bodies of such fraudulent actions performed by the player.
10.3 The Casino has zero tolerance to advantage play. Any player who will try to gain advantage of casino offers or other promotions agrees that the Company has the right to void bonuses and any winnings from such bonuses, included but not limited to the reasons of:
10.3.1 creating more than one account in order to get advantage from Casino promotions;
14.5 If we have reasonable grounds to suspect that a Bonus is being claimed by or for the benefit of the same person more than once or by a group of people acting in concert then it may withdraw the availability of any Bonus or all Bonuses to that customer or group of customers and/or void any wager funded by the Bonus and remove any winnings from such wager.
General bonus T&C:
A bonus is only valid once per Account/household/IP address/device. Should we have grounds to link two or more accounts together where bonuses or benefits have been claimed, we reserve the right to cancel any related transaction, any bonus or any other promotion without prejudice to any other action.
Let me know if you have further questions,
Metaspins support team
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