Nakon što sam otvorio svoj nalog prošao sam potreban proces verifikacije. Sva dokumenta su prihvaćena, a ovaj račun koristim više od dve godine bez ikakvih problema jer sam gubio novac.
Nedavno sam dobio neke opklade i na kraju napravio mali profit. Odjednom je moj nalog blokiran bez razloga. Kontaktirao sam korisničku podršku i oni su me obavestili da je moj nalog još uvek pod istragom, odbijaju da mi daju bilo kakve druge detalje i tvrde da takva istraga može potrajati i do 6 meseci !!!
Ovo je prevara, više od 600 evra zadržano bez razloga.
Ne treba ti šest meseci da revidiraš moju opkladu. 24 do 48 sati je dovoljno ozbiljnom kladioničaru za reviziju i davanje nalaza. Najviše 7 dana
Zaplenili ste moja sredstva i želite da ih oslobodite svojom voljom. Ovo je za mene prevara.
Zahtevam da se moja sredstva povuku na moj Neteller račun.
After I created my account I went through the required verification process. All documents were accepted, and I have been using this account for more than two years now with no issues because I have been losing money.
Recently I won some bets and eventually made a small profit. Suddenly my account was blocked for no reason. I reached out to the customer support and they informed me that my account is still under investigation, they refuse to give me any other details and claim that such an investigation may take up to 6 months !!!
This is fraudulent, more than 600 euros withheld for no reason.
You do not need six month to audit my bet. 24 to 48 hours is enough for a serious bookie to audit and give findings. At most 7days
You have seized my funds and want to release it at your own will. This for me is fraudulent.
I request that my funds be withdrawn to my Neteller account.
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