Već sam dao na sajtu slike svoje lične karte, dokaz moje adrese i snimke ekrana depozita. Ipak, veoma sam voljan da im dam onoliko relevantnih informacija koliko je potrebno koliko god mogu, pošto sam ja pravi i pošten bankovni račun i korisnik N1Bet-a.
Međutim, informacije koje traži N1Bet su jednostavno nedostupne i nemoguće ih je dobiti za pravog vlasnika bankovnog računa, a to sam ja, do početka maja 2024. godine, pošto ću od banke dobiti pun izvod sa bankovnog računa za ceo mesec april tada i samo tada. Već sam dao sve od sebe da dobijem traženi izvod iz banke od svoje banke, što je dovelo do samo neuspeha. Kao što sam već rekao u jednom od snimaka ekrana iz ćaskanja podrške, bio bih više nego srećan da pružim 2 puna bankovna izvoda za mesec mart i april, čim dobijem izvod iz banke za april iz moje banke, koji bi trebalo biti prvi maj. Pošto bi ta 2 bankovna izvoda sadržala sve informacije koje traži N1Bet i više, ne vidim kako bi to moglo biti nedovoljno. Takođe mogu da postavim svoju sliku sa ličnom kartom i licem i N1Bet sajtom u pozadini. Zaista sve što im srce poželi, sve dok je to realno i razumno.
Kao što ste sami rekli, Tomas, KIC proces se koristi za identifikaciju korisnika usluga sajtova, tako da je korišćenje tog tačnog procesa za nanošenje štete poštenom korisniku potpuno kontradiktorno njegovoj celoj svrsi.
Malo dalje od teme:
Pošto bih imao pravo da dobijem veliki bonus za povraćaj novca sledećeg ponedeljka ako uplatim depozit ove nedelje, vreme mi je od suštinskog značaja, pošto trenutno razumljivo oklevam da napravim depozit za bonus za koji nisam siguran da li sam će ikada moći da se povučem s obzirom da sam zaista nešto osvojio od toga, tako da se nadam da ćete mi uskoro moći dati ažuriranje sa strane N1Bet-a ili mi barem možda dati svoje mišljenje o tome šta treba da uradim u vezi sa mogućim bonusom za povraćaj novca. Naravno, to bi se smatralo samo neformalnim uputstvima i nećete biti ni na koji način zakonski vezani, što je bar meni očigledno, ali sam ipak hteo da kažem za svaki slučaj.
I have already given the site images of my ID, proof of my adresse and screenshots of deposits. Still, I am very much willing to give them as much relevant information as needed to the best of my ability, as I am the rightful and honest bank account and N1Bet user.
However, the information requested by N1Bet is simply inaccessable and impossible to obtain for the rightful bank account owner, which is me, until the start of may 2024, as I will receive a full bank account statement for the entire month of april from the bank then and only then. I have already tried my best to receive the requested bank statement from my bank, which led to nothing but failure. As I already said in one of the screenshots from the support chat, I would be more than happy to provide 2 full bank statements from both the month of march and april, as soon as I get sent april's bank statement from my bank, which should be the first of may. Since those 2 bank statements would contain all the information requested by N1Bet and more, I don't see how it could possibly be insufficient. I can also upload an image of myself with my ID card and my face and the N1Bet site in the background. Really anything their heart desires, as long as it's realistic and reasonable.
As you have said it yourself Tomas, the KYC process is used to identify the user of the sites services, so using that exact process to harm an honest user is completly contradictory to its whole purpose.
Slightly beyond the topic:
As I would be eligble to receive a big cashback bonus next monday if I make a deposit this week, time is of the essence for me, since currently I am understandably hesitant in making a deposit for a bonus that I'm not sure if I will ever be able to withdraw given that I actually win something from it, so I hope that you can give me an update from N1Bet's side soon or atleast maybe give me your opinion on what I should do regarding the possible cashback bonus. Of course, that would only be seen as informal guidance and you will not be legally bound in any way whatsoever, which is obvious to me atleast, but I still wanted to say it just in case.
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