ovako su mi odgovorili. ali nisam prekršio nikakva pravila, dokazi nisu dati. sada čekam odgovor sa https://vvv.gamingcontrolcuracao.org/
takođe vas molim da mi kažete pravnu adresu ovog kazina i koji sajtovi regulišu aktivnosti nevlucki-a? Napisaću kolektivne tužbe protiv njih
Obaveštavamo Vas da je sa Vašeg računa skinut iznos od 1140,03 EUR.
Pored toga, vaš nalog je zatvoren iz sledećeg razloga: Prevara (Korišćenje mehanike akumulacije).
Molimo pogledajte relevantne odredbe i uslove koji regulišu takve radnje:
9.2. Dogovor i varanje NevLucki ima pravo da onesposobi korisničke naloge i izgubi stanje na nalogu (uključujući depozite i dobitke) ako bude primećeno da dobija, pokušava da stekne prednost u trgovanju informacijama sa svojih kartica ili da uspostavi tajni sporazum sa drugim korisnicima da uzmu nepravednu prednost. Ove prednosti se mogu sastojati od bacanja i transfera čipova, diskusije o ruci tokom igre, višestrukog korišćenja jednog naloga, mekog igranja. NevLucki pruža rigorozno ispitivanje igre na ručne i automatizovane načine i istražuje sve povezane žalbe korisnika. Pored toga, NevLucki pruža proaktivno i nasumično ispitivanje igranja i naloga.
9.3. Prevarne aktivnosti Jednom kada je NevLucki primetio lažnu, nezakonitu, nepoštenu ili neprikladnu aktivnost (uključujući korišćenje VPN-a, proksija ili slične usluge koja maskira ili manipuliše identifikacijom vaše stvarne lokacije, ili klađenje, opklade ili poker igranje preko treće strane ili u ime treće strane) na veb lokaciji, imamo pravo da blokiramo korisnički nalog uz gubitak svih stanja na nalogu bez prethodnog obaveštenja. U takvim slučajevima, NevLucki zadržava pravo da prijavi lažne aktivnosti postojećim regulatornim organima i organima za sprovođenje zakona, uključujući, ali ne ograničavajući se na banke, kompanije za kreditne kartice i/ili bilo koje lice ili entitet koji ima zakonsko pravo na takve informacije, i/ili uzima zakonske akcije protiv takvog korisnika.
7.5. NevLucki zadržava pravo da odbije zahtev za povlačenje u slučaju prevare, u kom slučaju će nalog biti suspendovan i uplata neće biti obrađena
Hvala vam na razumevanju!
this is what they answered me. but I did not violate any rules, no evidence was provided. now I am waiting for a response from https://www.gamingcontrolcuracao.org/
also I ask you to tell me the legal address of this casino and what sites regulate the activities of newlucky? I will write collective complaints against them
We would like to inform you that an amount of 1140.03 EUR has been deducted from your account.
Additionally, your account has been closed due to the following reason: Fraud (Using the accumulation mechanics).
Please refer to the relevant terms and conditions governing such actions:
9.2. Collusion and cheating NewLucky is eligible to disable users Accounts and forfeit their Account balances (including deposits and winnings) if they will be noticed of gaining, attempting to gain an advantage of trading information of their cards or establishing a collusive agreement with other users to take an unfair advantage. These advantages may consist of chip dumping and transfer, discussing a hand during play, multiple using a single Account, soft playing. NewLucky provides the rigorous examination of play by both manual and automated ways and investigates all related user complaints. In addition, NewLucky provides proactively and randomly examining gameplays and Accounts.
9.3. Fraudulent activity Once NewLucky noticed a fraudulent, unlawful, dishonest or improper activity (including using the VPN, proxy or similar service that masks or manipulates the identification of your real location, or making bets, wagers or poker play through a third party or on behalf of a third party) on the Website, we are eligible to block user's Account with forfeiting of all Account balances without prior notification. In such cases, NewLucky reserves the right to report fraudulent activity to existing regulatory and law enforcement authorities including but not limited to banks, credit card companies and/or any person or entity that has the legal right to such information, and/or taking legal action against such user.
7.5. NewLucky reserves the right to refuse a withdrawal claim in case of fraud, in which case an Account will be suspended and the payment not processed
Thank you for your understanding!
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