Dragi Steve_b41,
Hvala vam što ste podelili svoje brige sa nama! Zaista cenimo vašu lojalnost i posvećenost i želimo da osiguramo da i dalje uživate u svom VIP iskustvu.
Detaljno smo pregledali vaš slučaj i zatražili verifikaciju vašeg prikupljanja CP poena. Prema rezultatima, svi bodovi su tačno pripisani. Imajte na umu da je 1 bod = 30 AUD u opkladama. Možete sami da proverite tačnost prikupljanja poena tako što ćete zatražiti depozit i istoriju opklada od naše tehničke podrške putem ćaskanja uživo ili putem e-pošte na .
Što se tiče odnosa pobeda, želeli bismo da pojasnimo da smo licencirani kazino i da nemamo uticaja na isplate igara ili njihova podešavanja. Sve igre konfigurišu njihovi provajderi, obezbeđujući fer uslove za sve igrače.
Pored toga, imajte na umu da kazino nije finansijska institucija i da ne može garantovati dosledne dobitke. Nepredvidiva priroda igranja znači da su i pobede i porazi nerazdvojni deo iskustva, stvarajući uzbuđenje koje mnogi igrači traže.
Prema našem sistemu, ovog meseca ste ostvarili nekoliko značajnih pobeda od relativno malih opklada. Na primer, u Black Volf 2 2025-02-04, osvojili ste 348 AUD i 202 AUD od 2 AUD opklade. Pored toga, istog dana ste osvojili 195 AUD i 188 AUD od 3 AUD i 4 AUD opklade u Lion Gems: Zadrži i pobedi. Ove, zajedno sa mnogim drugim pobedama u različitim igrama, pokazuju da se isplate iz igre dešavaju, iako prirodno variraju tokom vremena.
Ako imate dodatnih pitanja, rado ćemo vam pomoći.
Srdačan pozdrav,
Plaifina kazino
Dear Steve_b41,
Thank you for sharing your concerns with us! We truly value your loyalty and dedication, and we want to ensure that you continue to enjoy your VIP experience.
We have thoroughly reviewed your case and requested a verification of your CP point accrual. According to the results, all points have been credited correctly. Please note that 1 point = 30 AUD in bets. You can verify the accuracy of the point accrual yourself by requesting a deposit and bet history from our technical support via live chat or by email at support@playfina.com.
Regarding the win ratio, we’d like to clarify that we are a licensed casino and have no influence over game payouts or their settings. All games are configured by their providers, ensuring fair conditions for all players.
Additionally, please note that a casino is not a financial institution and cannot guarantee consistent winnings. The unpredictable nature of gaming means that both wins and losses are an inherent part of the experience, creating the thrill and excitement that many players seek.
According to our system, you have had several significant wins this month from relatively small bets. For example, in Black Wolf 2 on 2025-02-04, you won 348 AUD and 202 AUD from 2 AUD bets. Additionally, on the same day, you won 195 AUD and 188 AUD from 3 AUD and 4 AUD bets in Lion Gems: Hold and Win. These, along with many other wins across various games, demonstrate that game payouts are occurring, though they naturally fluctuate over time.
If you have any further questions, we’ll be happy to assist you.
Best regards,
Playfina Casino
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