Bit7win Casino - Povlačenje igrača je odloženo zbog sistemske greške.

I'm trying to withdraw money from a no deposit bonus, and when I checked with support I was told that I could withdraw everything with a deposit of 150💲, so I deposited $150, but then it seemed like a system error had occurred and I was told to deposit another $200. Is it okay to deposit?

I'm trying to withdraw money from a no deposit bonus, and when I checked with support I was told that I could withdraw everything with a deposit of 150💲, so I deposited $150, but then it seemed like some kind of system error had occurred and I was told to deposit another $200. Is it okay to deposit?

入金不要ボーナスからの出金なのですが、サポートに確認したところ150💲の入金で全て出金可能とのことだったので150ドル入金したのですが次は何かシステムのエラーが起きたようで、もう一度200ドル入金しろと言われました、入金しても大丈夫でしょうか？

I'm trying to withdraw money from a no deposit bonus, and when I checked with support I was told that I could withdraw everything with a deposit of 150💲, so I deposited $150, but then it seemed like some kind of system error had occurred and I was told to deposit another $200. Is it okay to deposit?

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing.

Unfortunately, bit7win.com is a scam website, and any claims of winnings from this site are highly unlikely to be legitimate. We strongly urge you not to deposit any more funds or engage further with this platform, as doing so may expose you to significant risks, including the potential loss of personal and financial information.

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We strongly advise you to cease all interactions with bit7win.com and avoid sharing any sensitive information. If you’ve already done so, please take immediate steps to secure your accounts and monitor them for suspicious activity.

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If you have further questions or need additional support, don’t hesitate to contact us. We’re here to help.

Best regards,

Tomas

thank you!

I will be more careful in the future

ありがとうございます！

今後気をつけます

Hello ichikotan0410,

We would like to update you that due to Tomas, your designated resolver, being on vacation, we have opted to extend the timeline by an additional 7 days. Since Tomas has an in-depth understanding of your situation and maintains direct communication with the casino, we find this extension justified. Your patience is sincerely appreciated, and I assure you that Tomas will contact you at the earliest opportunity.

Thank you for your understanding and ongoing patience.

Best regards, Casino Guru

Thank you for your reply. Unfortunately, as this is a confirmed scam, we have no means of assisting further with the recovery of your money. The only step we can recommend is reporting the incident to your local law enforcement or financial cybercrime unit. While we understand this may not result in the return of your funds, it can raise awareness and potentially support broader investigations into such fraudulent platforms.

I will mark your complaint as "unresolved" in our system. Although this doesn’t provide the resolution you hoped for, it will negatively affect the casino’s rating and act as a cautionary warning to other players.

Please be very cautious in the future and only deposit with casinos that you have verified through trusted reviews and research. If you face issues with legitimate casinos in the future, don’t hesitate to contact us—we’ll gladly do our best to help.

Thank you for your understanding.

Best regards,