Nikada u životu nisam naišao na kazino sa tako lošom uslugom za korisnike! Osvojio sam 15.000 dolara na bonus kupovini od 2.000 dolara i igra se zaglavila na ovome, kada učitam igru ona neprekidno igra rundu i na kraju traži od mene da ponovo učitam ili kontaktiram podršku.
Ovo se dešavalo u prošlosti na ovoj igrici i popravljeno je za 2 nedelje.
Prošlo je 4 nedelje bez popravke, bez vremenskog okvira, bez komunikacije osim što ćemo to razmotriti, ovo je da sam ih kontaktirao preko 20 puta!
Ovaj kazino se čini sumnjivim i predlažem da svoj novac potrošite na drugom mestu. Zaista sam šokiran što ima ocenu 9,8 - ne zaslužuje to.
Ako ste VIP, usluga je bolja, ali još uvek nedostaje, ali ima mnogo grešaka na veb lokaciji. Šteta jer je izbor igara zaista odličan
I have never come across a casino with such poor customer service in my life! I have won $15,000 off a $2,000 bonus buy and the game is stuck on this, when I load the game it continuously plays the round and at the conclusion asks me to reload or contact support.
This happened in the past on this game and it was fixed in 2 weeks.
It has now been 4 weeks with no fix, no timeframe, no communication other than we’ll look into it, this is with me contacting them over 20 times!
This casino seems dodgy and I suggest spending your money elsewhere. I am truly shocked it has a 9.8 rating - it doesn’t deserve it.
If you are a VIP the service is better but still lacking but there are a lot of glitches on the website. It’s a shame because the game selection really is great