Tvrdite da su britanski igrači prihvaćeni, ali uslovi i odredbe navode da igrači iz Velike Britanije ne mogu deponovati ili igrati igre sa pravim novcem. Nisu imali problema da uzmu sve moje uplate. Imam problem sa kockanjem i registrovan sam na gamstop-u 3 godine. Posle mentalne pauze, imao sam kontakt sa svojim pomoćnim radnikom uz moju dozvolu da objasnim situaciju. Veoma beskorisno. Nezakonito uzimanje novca od ugroženih klijenata i gde se plaćanja karticama vrše korišćenjem pogrešnih trgovačkih kodova kako bi se izbegle da ih finansijske institucije prepoznaju. Pošto sam takođe imao blokadu kockanja na svom bankovnom računu, oni sada ispituju izvršene transakcije. I dalje primam e-poruke i poruke uprkos tome što je moj nalog zatvoren. Držite se dalje od Jokabeta, oni ne mare za mušterije.
Poslao sam recenziju o pilotu poverenja, uprkos njihovom odgovoru, vraćajući se nazad i napred sa imejlovima, pristao sam da ne vraćam naplatu za dogovoreni iznos mojih depozita nazad, dao sam da potpišem i NDA i od tada sam odbio da komuniciram i nisam se pridržavao njihova reč! Služba za korisnike ne postoji!
Claim that Uk players are accepted however terms and conditions state that players from the uk cannot deposit or play real money games. They had no problem taking all my payments. I have a gambling problem, and have been registered with gamstop for 3 years. After a mental break I had my support worker contact with my permission to explain the situation. Very unhelpful. Illegally taking money from vulnerable customers and where card payments are made using incorrect merchant codes to avoid being recognised by financial institutions. As I also had a gambling block on my bank account they are now looking into the transactions made. Still receiving emails and texts despite my account being closed. Stay away from Jokabet they do not care for customers.
I submitted a review on trust pilot, Despite their response, going back and forward with emails I agreed to not file charge back for an agreed sum of my deposits back, had me sign and NDA and have since refused to communicate and have not kept to their word! Customer service is none existent!
