The player from Canada had faced difficulties withdrawing his winnings from Rooli Casino. Despite a prolonged verification process and assurance of payout, the casino had blocked the player's access to their site and ceased correspondence. However, the issue was later resolved, with the player confirming receipt of his payout. We had marked the complaint as 'resolved' and forwarded the player's request for account deletion to the relevant department.
Igrač iz Kanade se suočio sa poteškoćama da podigne svoj dobitak iz Rooli kazina. Uprkos produženom procesu verifikacije i uveravanju u isplatu, kazino je blokirao pristup igrača njihovom sajtu i prekinuo prepisku. Međutim, problem je kasnije rešen, a igrač je potvrdio da je primio isplatu. Označili smo žalbu kao 'rešenu' i prosledili smo zahtev igrača za brisanje naloga nadležnom odeljenju.
Automatski prevedeno:
