zdravo, isključio sam bonuse, položio sam 31 dolara,
dok sam igrao podigao sam svoj VIP nivo dodajući 80 dolara svom ukupnom iznosu, u početku sam mislio da je to pad ili pobeda neke vrste, nastavio sam da igram sa nekoliko malih pobeda, a onda sam dobio pobedu od skoro 6000 dolara što mi je omogućilo da povećam opklade kada osvojio sam dodatnih 43 hiljade dolara.
Odmah sam prestao da igram i pokušao da povučem maksimalno dozvoljeni iznos od 6 hiljada dolara, moje povlačenje je bilo na čekanju, otišao sam i ponovo se prijavio da pokažem svojoj ženi da je otkrio da je moj nalog suspendovan. tek nakon žalbe putem ćaskanja je vraćen iako bez novca.
Nastavio sam da kontaktiram Freddija putem e-pošte rekavši mi da je novac koji sam osvojio konfiskovan jer sam dobio bonus.
Objasnio sam šta se dogodilo, rekao mi je da sam prihvatio besplatne okrete kada nisam i odbio je da mi pokaže dnevnike igre. poslao sam mu snimke ekrana sada sam potpuno ignorisan nakon što sam poslao još nekoliko mejlova
hello i had bonuses turned off, i deposited $31,
while playing i leveled up my vip level adding $80 to my total, at first i thought it was a drop or win of some kind, i continued playing with a few small wins then i received a win of almost $6000 alowing me to increase bets when i won a further $43k.
i stopped playing immediately and attempted to withdraw the maximum allowed at $6k my withdrawal was pending, i went and logged back on to show my wife to find my account was suspended. only after complaining via chat it was recovered although with no money at all.
i proceeded to contact freddie via email telling me the money i had won was confiscated due to being won on a bonus.
i explained what happened he told me i accepted free spins when i didnot and he refused to show me game logs. i sent screenshots to him now im being flat out ignored after sending several more emails
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