The player from Germany had requested withdrawals totaling €5000, but they had not been processed after more than 3 weeks. Despite having contacted live chat for assistance, no help was provided. The complaint was rejected following the player's explicit request for deletion, indicating dissatisfaction with the casino's handling of the situation.
Igrač iz Nemačke je zahtevao isplate u ukupnom iznosu od 5000 evra, ali nisu obrađene posle više od 3 nedelje. Uprkos tome što smo kontaktirali ćaskanje uživo za pomoć, pomoć nije pružena. Žalba je odbijena nakon izričitog zahteva igrača za brisanje, što ukazuje na nezadovoljstvo kazinom postupanjem u ovoj situaciji.
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