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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Odgovor na prigovor od Tomas Biscuit

Srpski
Dear Felicefg,Do I understand correctly you deposited via Revolut to the casi... pre 18 sati
Dear ayushkhare365,Do you have access to your player's account?Is it possible... pre 19 sati
Dear ban679,Thank you very much for submitting your complaint. I’m sorry to h... pre 19 sati
Thank you very much, noamenbachar, for providing the necessary information. I... pre 20 sati
Thank you very much, juan123321, for providing the necessary information. I w... pre 20 sati
Dear boucher604,We are extending the timer by 7 days. Please, be aware that i... pre 21 sati
Dear Akkkk,Do I understand correctly the balance amount is withheld on your p... pre 21 sati
Dear Akkkk,Do I understand correctly the balance amount is withheld on your p... pre 21 sati
Dear Akkkk,Could you please share with me your communication with the casino ... pre 21 sati
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