Ne, ali čini se da banke koriste iznos protiv potrošača da odbiju dodatne:
Godinama unazad ovo mi se desilo preko Halifaka, dva povraćaja karata i letova koji su bili važeći, sledeći put sam morao da uradim jedno za karte Lloids koji je vlasnik Halifaksa koji je počeo da me ispituje zbog prevare, navodeći da više ne mogu da prihvataju povraćaj sredstava od iako su bili validni, ovo je bilo tokom COVID-a kada su neki dobavljači karata nastavili nuditi vaučere koji mi nisu bili od koristi, na sreću dobavljač karata je pisao Lloids-u da prizna nepravdu, a zatim direktno refundirao.
Što se tiče naših problema na ovom forumu, iako nema ograničenja, pretpostavljam da određeni provajderi, kao što je Revolut, označavaju interna pitanja rizika/upravljanja i traže izgovor da nam ne pomognu.
Srećom u Ujedinjenom Kraljevstvu imamo FOS u koji treba da idemo, ali izgleda da drugi drugde nisu tako srećni.
Svi moji su sada obrađeni u dve kompanije, tako da bih rekao svima da nastavite, koristite proces žalbi u bankama, a zatim označite FOS ako nije rešen, proverite ponovo preko foruma da je nekoliko nas bilo uspešno sa bankama i ako drugi nisu bili na strani FOS-a.
Ključna tačka ne odustajte i nastavite da pomažete jedni drugima.
No but banks seem to use the amount against the consumer to reject additional ones:
Years a go this happened to me via Halifax, two chargebacks for tickets and flights which were valid, next time I had to do one for tickets Lloyds who own Halifax starting going down the whole questioning me for fraud citing that they cannot accept anymore chargebacks from me even though they were valid this was during COVID when some ticket providers kept offering vouchers which were of no use to me, luckily the ticket provider wrote to Lloyds to admit wrongdoing and then refunded directly.
As for our issues on this forum, even though there are no limits I would imagine certain providers such as Revolut are flagging internal risk/governance issues and looking for an excuse not to assist us.
Luckily in the UK we have the FOS to go to but appears others elsewhere not so fortunate.
All mine have now been processed across two companies so I would say to everyone please keep going, use the complaints process at the banks then flag FOS if not resolved, check back over the forum a few of us have been successful with the banks and if not others have had FOS side with them.
Key point don’t give up and continue to help each other on here.
Automatski prevedeno: