ForumDiskusija o prigovorimaQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (strana 4)

pre 7 meseci od kirekin
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pre 3 meseci
pre 3 meseci

I had success with 'Destream Services' today. If anybody needs support with them?

dbeasley4
pre 3 meseci

I have some transactions from Destream unfortunately yes. Any tips?


It's so sad how it's affecting so many people. I believe authorities and payment companies like VISA/Mastercard will pay more attention to this soon.

What's worrying is that regulators like the Kahnawake Gaming Commission (KGC) seem to be going easy on casino groups like Stardust Global Ltd. They're letting them continue these shady practices without much pushback.

I just recently complained to the KGC about my experience, but their response just pointed to Stardust Global Ltd's terms and conditions. They said "there is a possibility that a different name may appear" on billing statements, but that doesn't really cover it. It's more like, "there is a possibility that we will use a random fake merchant, so you'll pay them without knowing."

3.13. Please be aware that while credit card transactions are typically listed as 'Stardust Global CCS Ltd' acting as a Merchant of Record on your billing statements, there is a possibility that a different name may appear. If you have any doubts or questions regarding the billing statement, please feel free to contact our Customer Support for assistance


ChrisG
pre 3 meseci

Have you got on to their support as of yet? They have a live chat on their website. Just keep pushing and checking everyday for an update.

pre 3 meseci

Does anyone have Pay-Spro Aze Azerbaijan on their list? Currently trying to find a possible way to contact them.

Caspy
pre 3 meseci

Oh that’s great. What merchants was they the provider for? Did they get back via email?


Fingers crossed all comes back for you!

Caspy
pre 3 meseci

Was one of them playing star? I think they was on mine for them.

Caspy
pre 3 meseci

Only sent them to the around a week ago. They are still investigating they told me in an email today.


I had Game Player, Titi Miti Limited, Playing Star, Gaming Group, Gamer TV - that has all been sent to them. Will be interesting to see what they come back with.

pre 3 meseci

Ejsbia. Aiiv. Viievvevieh s aiivbvebididbdbnsisisi znsllaivbsb

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Caspy
pre 3 meseci

When I first contacted them - they said they had refunded an amount. So they must be linked to another merchant who I had successfully contacted originally (still trying to figure out who). Have only just sent the list with Playing Star etc to them yesterday..

dbeasley4
pre 2 meseci

catch me on here and i can update if i find anything out


ebaums2024@proton.me

kirekin
pre 2 meseci

catch me on here and Ill let you know


ebaums2024@proton.me

dbeasley4
pre 2 meseci

Hi

I am new to the forum but have had experience in the false Descriptor situation. Everybody who uses a Caracoa casino is doing so because of gamstop and the casinos are fully aware.

I have had payments go through companies in Nigeria,Budapest,Germany and the uk all show on my bank statement as office supplies etc all totally false.

Morally as gamblers we know that we gambled with these sites and used the credits but how do you trust a casino that is falsely processing payments in such a way what else is false,Game Play, RTP, etc ??

Mydelivary, 123Templates, Info@Stockimage, Nohtos, the list goes on. The casinos blame the processors the processors blame the casino and the companies the payments are bing filtered through play dumb😂

My banks have got involved and have stated this is a huge industry problem which the gamblers are being exploited. Keep sending the emails keep chasing the companies from experience they will reply in time.

pre 2 meseci

Pokušavam da dobijem povraćaj sredstava za sve transakcije kreditnim karticama koje su otišle u kompanije trećih strana iz drugih razloga osim kockanja. Uglavnom su to engleski, švedski i belgijski turoperatori, agencije za nekretnine i finansijske kompanije. Gotovo svi nemaju veb lokaciju do koje se može doći sa imena koje se pojavljuje u transakciji. Kontaktirao sam Visu i oni nemaju načina da uđu u trag ovim kompanijama i pozvali su me da kontaktiram svoju banku kako bih dobio povraćaj sredstava ako ne dobijem robu ili usluge koje su bile predmet transakcije.

Jedini trgovac kojeg sam uspeo da kontaktiram je Kpano koji mi je odmah vratio transakciju od 500 evra.

Želeo sam da znam da li ste u mogućnosti da kontaktirate druge kompanije pre nego što se odlučite za put povraćaja sredstava putem banke.

Ovaj sistem kazina je očigledno ilegalan jer zaobilazi ograničenja kreditnih kartica. Na primer, postavio sam blokadu kockarskih transakcija, ali sam uspeo da uplatim nekoliko puta u ovim kriminalnim kockarnicama.

Kazino gurui bi takođe trebalo da to uzmu u obzir u žalbama i traže objašnjenja od kazina koji rade na ovaj nezakonit način.

Podvrgnuti smo strogoj kontroli pranja novca od strane kazina dok oni mogu da rade šta hoće.

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carsix79
pre 2 meseci

Indeed, you make a valid point.

We are unable to handle legal matters, so players should contact the banks and the licensing authority in the first place. Additionally, 3rd party payment providers are mostly involved, hence, this is far beyond our reach 🙁


dbeasley4
pre 2 meseci

I'd like to try that. Which casino did you go to?

ChrisG
pre 2 meseci

On which casinos did you encounter Destream?

pre 2 meseci

Hi There.

Not sure whether this thread is still active however I have read many people have manmaged to recieve refunds from certain people / places.

Please could you advise what you write to them in your emails? I have also fallen victim to these false advertised payment processor methods that many here claim is against mastercard rules.

The payments I have made go to -

Mydeliveryy

Zpaympf Theplatinum

Nikotpf Dnlectro

Wintermdse

Does anyone have any dealings with any of the above companies / merchants?

Cheers.

mBp12
pre 2 meseci

Yes, some of them managed to get money in the end, according to what they wrote here. I would be happy if someone would contact you and try to help you in this matter, and I would also be delighted if you could be advised to get the money back. 

I will keep my fingers crossed for you. 🤞

mBp12
pre 2 meseci

Prvo ih morate pronaći i nije lako. Od deset ćete naći možda jednu ili dve i mnogo puta možda imaju lažne veb stranice bez podataka za kontakt.

Ako možete da uđete u trag e-mail trgovca, jednostavno morate da mu napišete da tražite povraćaj sredstava za transakciju obavljenu sa vašom karticom, navodeći detalje sa iznosom i datumom, rekavši im da ta operacija zakonski podleže povraćaju sredstava jer nikada niste primili bilo kakvu uslugu od njih.


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