Njihov indeks bezbednosti je i dalje na istoj tački jer čak i ako su igrači nešto podelili, njihove žalbe su uglavnom rešene. Nijedna žalba nije nerešena, pa pretpostavljam da je to glavni razlog zašto ostaju tu gde jesu.
Ne dajemo kazina sa našeg sajta čak i ako imaju indeks bezbednosti 0. To je ono o čemu se radi, kako biste mogli da vidite što više informacija o lošim kazinima i da ne idete tamo da igrate. Samo zato što su na našem sajtu ne znači da ih promovišemo, čak i ako niste prvi koji je to rekao.
Međutim, kako vidim, sa ovim kazinom tek počinjemo da prikupljamo neke nove informacije od igrača, pa je teško od početka proceniti kako će se ponašati.
Ali video sam da ste utvrdili žalbu. Pa šta se desilo ovde? Da li postoji problem sa povlačenjem ili nešto drugo?
Što se tiče licence, već sam je dao našem timu podataka na proveru i oni su rekli da je ovo kazino iz Adonio NV i stoga ovaj kazino ima licencu ali nema validator na sajtu. Dakle, to smo saznali.
Sada ću sačekati vaš odgovor i takođe bi bilo korisno da odgovorite Kristini, koja je već odgovorila na vašu žalbu .
Držaću fige da se ovo reši. 🤞☘
Their safety index is still at the same point because even if the players have shared something, their complaints are mostly solved. Not a single complaint is unresolved, so I suppose that's the main reason why they are staying where they are.
We don't give casinos away from our site even if they have a safety index of 0. That's what it's all about, so that you can see as much information as possible about the bad casinos and not go there to play. Just because they're on our site doesn't mean we promote them, even if you're not the first to say so.
However, as I see it, with this casino we are just starting to collect some new information from players, so it is difficult to evaluate from the beginning how they will behave.
But I saw that you've established a complaint. So what happened here ? Is there a problem with the withdrawal or something else?
As for the license, I already gave it to our data team to check and they said that this is a casino from Adonio N.V. and therefore this casino has a license but it doesn't have a validator on the site. So that's what we found out.
Now I will wait for your reply and it would also be useful if you would answer Kristine, who has already responded to your complaint.
I'll keep my fingers crossed that this will be resolved. 🤞☘️
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