iWild Casino - opšta diskusija (strana 12)

Please avoid this one with it con bonus pointless one cos they hit you twice nad when you win you can’t withdraw it I had 50 free spins won 9 euro went on starclusters won 149 played other games got it to 279 wagered through and it dropped me to 40 taking 239 painful but oh well that’s the bonus terms so I carried on as the 40 was now cash balance got it to 500 went to withdraw and then told I could only withdraw 40 as that’s max win amount allowed.mmm but isn’t that 40 now a real cash balance.supposedly not.and to top it off you can’t withdraw 40 as min is 50. So what a rip off as well as deposit all methods go to withdraw crypto only so please avoid

Sorry I wild casino

In this case, I would immediately file a complaint without a second thought if you are interested.

You can do so here on this link. ⬅️

I'd understand if they capped you once but twice I don't think it's right. If you uploaded some money and they only gave you 40 and you won again out of the 40, then I think the money should be yours. 

So I would go ahead and our team will try to help you. 

What do you say? 

Welp… that’s yet another cancellation of my withdrawal. That makes 8 cancellations. And yet I just keep redoing it again. Clearly they aren’t getting the point that I REFUSE TO PLAY THE MONEY BACK TO THEM. Lmao.

why does casino guru have this casino so highly rated? I would fix that quick if I was you guys. This doesn’t look good for ya. Just saying.

hope CG can get the money to me, I’m just one of about 100 people that have been scammed by iWild Casino, and to be honest, I looked at CG’s high safety rating of this casino and trusted it. Now I can see that I was misled big time.

thanks.

Oh one last thing.

since I’ve been waiting for my withdrawal, I’ve played about 3000 dollars into another casino. And won around 2300 back. Was paid out. And returned to play more.

this is what is called CUSTOMER RETENTION.

iWild Casino is too short sighted to see that if they just paid out wins, people would continue to play there, and they would make money the way that casinos are designed to make money. Instead of this SCAMMY crap.

This casino is a complete SCAM.

DO NOT PLAY HERE.

******SCAM WARNING********

This is what explains the Safety Index and why it is also high. There are parameters that unfortunately often differ and there are also withdrawals among them. If one player gets withdrawn in 2 days and another one in a week, another one in a day and another one in 2 weeks, it's hard to make a decision based on that. It depends on many things, sometimes it can depend on verification, payment method, technical problems and others. 

I can see that you don't have the best experience and I understand that if you are trying to withdraw money and you keep getting rejected, you are not happy about it. But I would still like to know why the casino keeps doing this and now we are waiting for their answer. I hope we will get it soon and please don't give up and especially don't gamble your money so you don't lose it by accident. 

I can't tell you how long it will take, but if you've stuck it out so far, you'll get through it. 

We'll try to do everything we can to help. 🙂

Yes I’m short off 460 euros I would like any help

Hello Jaro,

I find it really disheartening how CG leads players down this path and the pathetic explanation as to why "insert mediocre casino name here" has a high safety index.

We see the metrics of the safety index an how this casino responds to complaints relatively fast, supposedly has fair T&Cs and eventually pays the player.

What CG doesn’t warn players is that IWild is using deceptive and unethical practices to prevent players to withdrawal their profits.

CG has dealt with many, many cases of IWild double correcting bonus winnings after conversion to withdrawable funds. It’s a sneaky way to make sure players who think they have fulfilled bonus requirements can only lose making it a win/win situation for IWild.

Secondly CG turns a blind eye to deception with withdrawal. The M.O. with IWild is to pay out the first withdrawal at the daily limit to trick the player into a sense of trust and then comes the withdrawal cancellations. Over and over again knowing that many gamblers will give into temptation and gamble winnings away. For those who have the willpower and we’re fortunate enough to win a large amount they will be forced to endure many withdrawal cancellations and the inevitable realization that IWild doesn’t follow its own T&Cs with withdrawals. They are forced to follow a convoluted payment schedule that is now replaces the agreed upon terms and conditions.

IWild and CG site T&Cs to the nth degree for players but it ok if casino decides not to follow them at their own convenience.

Players should realize that the good casino brands rarely need to be advertised and pay to have their Casino placed high on a ranking list. Consequently you don’t see some of the very trustworthy brands on suggested/trusted list cause they just don’t pay enough!!!

This couldn’t be more true. This casino should have a rating of close to zero. They are stealing peoples hard earned, hard won money.

Hi there!

Since your question is, in fact, the most important aspect of this particular conversation, I will begin with it even though there is much more I could say to address your concern.

"why does casino guru have this casino so highly rated?"

This is a frequently asked question, and the answer is always the same: Because players frequently give us advice on what to do via user reviews or forums rather than filing a complaint, as you have also been told. We are unable to reduce the rating appropriately as long as players continue to voice their complaints solely on the forum, refusing to take the opportunity to express and then substantiate their concerns. You would understand the complaints play a significant role in adjusting the casino Safety Index if you took the time to become more familiar with the information mentioned in the guides. I guess. A few quotes, if you don't mind:

What will be the consequences of your complaint?

If the complaint is justified and we are unable to resolve it, it is closed and categorized as being 'unresolved'. This happens when the casino either does not respond to us or refuses to do what we consider to be fair in that specific situation. You will not get your desired outcome but the complaint will be saved in our system, the casino will be punished with a lower rating from us and our review of the casino will warn other players of what happened. What's more, if the casino wants to improve its rating in the future, it will be forced to address the complaint, so there is a chance that your complaint will be resolved at a later date.

Casino Guru Reviews – Learn About Our Casino Review And Rating Process

We want the Safety Index to be a good indicator of how each casino treats its players and how likely their winnings are to be paid out to them without any complications. That's why player complaints are another main factor entering our algorithm used to calculate the Safety Index.

Our casino review team browses the internet to find all relevant complaints, which give us a good idea of how casinos treat their players. We enter all complaints into our database and assign them a classification based on our perception of the complaint (whether we think that the casino has actually done something wrong or not) and other factors (such as whether the player played with real money or bonus money, etc.). Taking into account the disputed amount in each complaint and the aforementioned classification, we get a number of black points for each complaint, which are then used in the Safety Index calculation.

The point is that we could easily set the Safety Index to any amount without any reasonable investigation, yet what would the outcome be? How many general complaints posted solely on the forum would be enough to set the value to zero? How would you describe the severity of the casino's action? I have been thinking about these very common suggestions quite often, and the only possible result is that all caisnos would have a zero Safety Index. Despite the fact that it won't be accurate, what indication would that be for players?

Following the given logic: Don't ever play in a casino because from time to time you will always find someone with an issue, thus all casinos are scams.

Things are not always black or white, as is true of most things in life, in my opinion.

Please assist us by filing a complaint whenever you believe the casino is defrauding you. Please explain so that our mediator can assist you.

Generally speaking, it is that easy. Are you going to assist us?

Hi there.

Frankly, I don't understand this "insert mediocre casino name here" - help me with that, please, so anyone from CG can respond.

For the rest, I belive I already explained the merit of this conversation earlier, please red my previous response.

Just to add a few point though:

We warn players about things we discovered and confirmed. For the other concerns, thoughts, and opinions, we provide an open forum. Not to mention all the complaints, even the rejected ones, are always available to players. I personally encourage players to browse all sources to get an idea about how other players see the casino.

Naturally, our guides also make this recommendation. I acknowledge that our website is more complicated than that, and I am sorry to see that players like you begin to assume we do that incorrectly right from the beginning. If we were to protect casinos here, your accusations would be deleted.

We are more than happy to accept fair and constructive criticism, yet what you keep posting feels like you more count on your opinion, assumption, and false accusations towards Casino Guru.

Submit a complaint and prove to everyone what you keep saying here. In my opinion, if you are just complaining on the forum, it is pointless to abuse us with all the nonsense you have already said. Please consider that.

Hello! Are you familiar with our Complaint Center? I suggest you submit a complaint against the casino, so our mediator may investigate and try to help you out.

Try to get familiar with the feature right here 👈 To actually submit one, please visit the complaint section and hit "submit a complaint"

Please do not hesitate to ask questions; we'll do our best to help you.

Hello Radka,

"Frankly, I don't understand this "insert mediocre casino name here" - help me with that, please, so anyone from CG can respond."

This is pretty straightforward. IWild is a mediocre casino. Maybe English isn’t your first language so that’s ok.

"We warn players about things we discovered and confirmed. For the other concerns, thoughts, and opinions, we provide an open forum."

Could you please square this statement. It has been displayed and confirmed over and over that IWild is using deceptive and abusive tactics to prevent payment of winnings, yet no warnings.

On the other hand if you consider this statement unfounded and players still have an issue you provide an open form. You in particular take a very defensive stance in this open form. I find this laughable considering CG is constantly sending junk mail that "We miss you on our Forum" Whatever you do though we don’t wanna hear your honest opinions because it may hurt our feelings. Lol!!!

Hi there,

I do not think English is the problem here. In my opinion, you had proposed that we withhold the casino's actual name and that this should be connected to the owner, Altacore, as mentioned in the review. Is this something you are worried about?

To be honest, I am still not sure if I correctly guessed your concern.

I apologize; I will not reiterate what I have already said about the other repeated questions. I like to concentrate on players who are in need when I browse the forum on the weekends. I guess I will hear more of your thoughts the following week.

I hope you have a nice Sunday.

I can't withdraw these famous 40 euro bonus for 2 weeks having also deposited....I had to read recessions. Cancellations on cancellations of withdrawals...emails for kyc every day...the worst mess so far..

Non riesco a prelevare sti famosi 40 euro da bonus da 2 settimane avendo anche depositato....Dovevo leggere recessioni. Cancellazioni su cancellazioni di prelievi...email per kyc tutti i giorni...il peggior casino fino ora..

Would you like to describe it better, please so we can understand exactly what the issue is there?

Have you played with a bonus and now you are not able to withdraw your winnings? Do I understand correctly?

I have been trying to withdraw 40 euros won from the bonus for 20 days.

support keeps sending me back to

Kyc not responding.

I have registered over 200 casino sites and verified without problems with the same files. With them it is a ordeal ... worse than the spinanga group ... at least they paid after 14 days ...

More than 20 emails sent....no response....

Avoid bonuses...they have limited maximums.

Stay away...

Sono 20 giorni che cerco di prelevare 40 euro vinto dal bonus.

supporto continua a rimandarmi al

Kyc che non risponde.

Mi sono registrato oltre 200 siti casino e verificato senza problemi coi stessi file. Con loro è un calvario...peggio del gruppo spinanga...almeno loro dopo 14 giorni pagavano...

Più di 20 email mandati....nessuna risposta....

Evitate i bonus...hanno massimali limitati.

State alla larga...

Oh, that must have been exhausting...

I saw your resolved complaint against a different casino, and it makes me wonder why not to submit one against this casino too?

And also, when you say we should avoid bonuses because they come with a maximum withdrawal limit, how often do you find completely unlimited bonuses? That's quite rare, I reckon. Could use a good tip!

I thought spinanga and his group was the worst casino in the world...but I found iwilcasino even worse...all the reviews about them on the web are confirmed..

I was saying about the bonuses already repeated other times that they are just decoys... they block any possible winnings... ONLY free spins are accepted... if you win with your real balance you collect everything and lose fs..

Pensavo che spinanga e il suo gruppo fosse il peggiore casino del mondo...ma ho trovato iwilcasino ancora peggio...tutte le recensioni su di loro nel web è confermato..

Dicevo sui bonus già ribadito altre volte che sono solo specchietti per allodole...bloccano eventuale vincita...si acetta SOLO freespin...se vinci col tuo saldo reale incassi tutto e perdi fs..