pre 11 meseci
Ne, sve je u redu 🙂 za mene je bilo novo.
Takođe imam 2 nova zahteva za povlačenje, sada sam opušteniji.
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2
Jungliwin Casino - opšta diskusija (strana 2)
pre 11 meseci
Well done! Did you have to KYC? I won 4 figure also but they keep giving me very weird answers on the withdrawal (been 24h now).
I’m trying to do KYC but they won’t let me, and I’m not confident in the process.
What was the process for you to get your money?
pre 11 meseci
Nisam morao da radim KIC. Moje povlačenje je odobreno nakon nekoliko sati i 2 dana kasnije novac je bio na mom računu.
Kakve smešne odgovore daju?
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1
pre 11 meseci
Payment team are going to review it as soon as possible. That they are very busy. Then someone else will say they don’t work today (Friday)… then someone else will say it’s in my bank soon but I have no email to say it’s approved (shows pending).
Now is day 3 and over 48h and I see it pending with no email or anything.
so after few hours you had an approved email? I’m at about 50 hours now and nothing.
thanks anyway I’ll just wait a bit more and make a complaint later if nothing…
pre 11 meseci
Možeš li i dalje da se 'povučeš'? Dakle, možete li i dalje otkazati isplatu?
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pre 11 meseci
Yes I can, I’ll chase again through live chat and see.
I’m sure they will say the team don’t work weekends
pre 11 meseci
Javi mi!
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pre 10 meseci
I deposited €25 on Monday, no issues. On Tuesday i deposited €50 and this hasnt been credited still... I contact the live chat but they give me the same bot responses
pre 10 meseci
on
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pre 10 meseci
Has the deposit appeared in the meantime? 🤔
Which payment option did you use?
pre 9 meseci
Zdravo, i ja sam igrao sa ovim provajderom i ostvario velike pobede. Završio sam zahtev za povlačenje i završio svoj KIC proces. Nadam se da ću ga uskoro obraditi!
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pre 8 meseci
Played here for couple of days so I will write a review soon. Got 2 withdrawals pending (1 for already 48hrs) depending on how that goes I’m going to write my review but I can already say that paying €20 for a bank withdrawal is ridiculous. (so €40 gone for withdrawals that take ages)
pre 8 meseci
That's huge! I assume the casino is trying to motivate players to withdraw less often but ask for higher sums, perhaps.
What do you think?
Looking forward to your review!
pre 8 meseci
a better solution would be to make 1 withdraw free a day and charge a fee for the rest.
Anyway they say the payment provider charges this fee but I think that’s BS because I played a lot of casinos with the same payment provider and none of them ask a fee for a withdrawal.
I don’t mind paying a fee but then I expect the money to be in my bank account within hours. (even better let costumers chose, pay a fee and the withdrawal goes very quickly or don’t pay and wait longer)
pre 8 meseci
Dear All!
We are appreciating your discussion and thoughts, be sure that your suggestions will be taken into account, and we will do everything to improve the service and resolve the shortcomings.
Thanks to you, our dear players, we are getting better at providing the right service!
Sincerely,
Jungliwin Team
pre 8 meseci
Hello and welcome!
Could you perhaps address players directly? I guess the latest post about the fees and withdrawals could use feedback. What do you say?
pre 8 meseci
a better solution would be to make 1 withdraw free a day and charge a fee for the rest.
Anyway they say the payment provider charges this fee but I think that’s BS because I played a lot of casinos with the same payment provider and none of them ask a fee for a withdrawal.
I don’t mind paying a fee but then I expect the money to be in my bank account within hours. (even better let costumers chose, pay a fee and the withdrawal goes very quickly or don’t pay and wait longer)
pre 8 meseci
I agree. And to my honest surprise, there is an official casino rep among us. I take that as an opportunity to get some insights.
pre 8 meseci
I submitted my review.
As I write in my review if they change the pending time for withdrawals and the ridiculous fee I’m sure they gain a lot more customers (if you see all the reviews and reactions here most of them are about the pending time and fee)
pre 8 meseci
This is the best step you could take to spread the experience. Thank you for doing so.
I was hoping the casino representative would share a concrete response on the subject frankly, seems like we have to go on with the previous very general comment.🤔
pre 5 meseci
Ovo je zaista sumnjiv kazino, uzimaju novac od zavisnika od kockanja i izjavili su da nikada nisu dobili moj mejl u kojem ih obaveštavam o problemu igre, uspeo sam da dokažem uz pomoć treće strane da im je mejl poslat i uspešno isporučeno i oni su primili e-poštu. Nisu preduzeli mere (namerno? Ili zbog ljudske greške) nakon ovoga kada sam im poslao jak dokaz o prirodi moje žalbe, oni su žalbu vratili na obradu, prošlo je 2 nedelje i nisam dobio nikakav odgovor od njih dan za danom dobijam odgovore "stvar se obrađuje, danas ćeš dobiti odgovor" svaki dan ista pesma. A odgovora nema. Obavestili su me da moram da izvršim verifikaciju da bih dobio svoj zahtev za povraćaj. Uradio sam verifikaciju. Uradio sam sve što su tražili, ali i dalje ne čujete ništa od njih. Mislim da je to zaista neodgovorno.
možete pročitati na veb stranici askgamblers i veb stranici Trustpilot da nisam jedini koji je patio od njihovih aktivnosti. Dakle, junglivin kazino, hoćete li reagovati?
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