pre 1 godinu
Ako želite da diskutujete bilo šta vezano za Lucky7even Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
Lucky7even Casino - opšta diskusija
pre 1 godinu
Pronašao sam ovaj kazino ovde kao potpuno nov i registrovan. Nakon što potvrdim svoju e-poštu, trebalo bi da se ponovo prijavim. Onda sam dobio poruku da mi je nalog blokiran. Onda sam u ćaskanju uživo da dobijem odgovor, kako to može biti. Gospođa je rekla da sam sama blokirala račun. Siguran sam da nikada ranije nisam igrao u ovom kazinu. Pitao sam je kada sam se registrovao i sam se blokirao, rekla je da ne treba da mi to govori. Takođe igram u drugim Hollicorn kockarnicama i nikada nisam blokirao nijedan. Nažalost, gospođa nije bila zainteresovana za ono što sam rekao, samo se vraćalo veoma neprijateljski, nalog je zatvoren. Pitam se kako da zatvorim svoj nalog na kojem nikada nisam igrao. Ovde piše 3/23 otvoreno, veoma čudno. Ali ionako ne želim da igram u kazinu sa tako neprijateljskim zaposlenima.
Automatski prevedeno:
pre 1 godinu
Hi Gretche70,
thanks for sharing this story with us. I must say it is weird, the chat operator or customer support should always do their best to explain the situation clearly. Who would enjoy rude support, I wouldn't for sure.
What just occurred almost sounds like your email or registration details were flagged, still it should be explained by the casino. Is there any chance anybody from your household played there, or someone else uses the same internet connection? It still does not explain the part where she said you blocked the account yourself, though.
Hopefully, you'll find a better site soon ✌
Ažurirano od strane autora pre 1 godinu
pre 1 godinu
Nažalost, ovaj kazino to ne objašnjava, a nema ni odgovora na e-poštu. U mom domaćinstvu niko ne igra tamo. Pitam se samo kako sam se zaključao tamo iako je novi kazino i nikad nisam igrao tamo. Ovaj kazino pripada Hollicornu? Još uvek sam registrovan u drugim Hollicorn kockarnicama, mogu uplatiti i povući tamo, igrati normalno. Pa, ima boljih sajtova. I mnogo mi je stalo do usluga za korisnike u kazinu, a ovde je veoma neprijateljski.
Automatski prevedeno:
pre 1 godinu
To me, it does not make much sense, either. Sounds more like a very unusual sort of mistake🙁.
According to the review, this site is owned by Hollycorn N.V. - that's correct.
pre 1 godinu
To je verovatno to, jer ubrzo nakon što sam juče napisao post ovde, dobio sam odgovor iz ovog kazina. Navodno su mi greškom zabranili nalog, hteli su da zabrane nekog drugog. Ono što ne mogu da zamislim je da nisam uneo svoje ime ili adresu, pa sam se samo registrovao putem mejla i nekoliko minuta kasnije je blokiran. A da je bila nesreća, to biste videli u ćaskanju uživo. Tamo sam samo dao svoju e-poštu i upravo se pojavio, nalog je blokiran. I najčudnije je bilo, dobio sam e-poštu od 2 druga kazina Betibet i Lucki Dreams, koji su preko dama nv, da će moj nalog biti ponovo aktiviran. 1 minut kasnije ponovo imejl, moj nalog bi ponovo bio deaktiviran. A onda sam nekoliko minuta kasnije dobio ovu e-poštu od lucki7, čak i da su me slučajno blokirali i moj nalog je sada otvoren. Čitava stvar mi se samo učinila čudnom, jer sam zatvorio sve svoje naloge na dama nv, dobio mejlove od 2 dama kazina da su nalozi ponovo otvoreni i ubrzo potom ih ponovo deaktivirao. A onda nekoliko minuta kasnije od lucki7 čak i da je to bila nesreća? Činilo mi se da je lucki7even bio damin kazino, slučajno su mi prvo otvorili druga kazina, pa ponovo zatvorili i tek onda ponovo otvorili ispravan račun. Bila bi čudna slučajnost da nije tako.
Automatski prevedeno:
pre 1 godinu
O da, dao sam kazinu šansu i samo igram. Tek juče sam pisao luckidreams-ima da je dama ov pisao zašto su mi ponovo otvorili nalog. Sada stvarno dobijam odgovor da treba preciznije da opišem svoje pitanje i da kontaktiram letslucki???? Letslucki je takođe holikorn kazino, ali sam definitivno pisao luckidreams-u. Dakle, kao da su Dama i Hollicorn jedno. Onda sam bio u pravu u svojoj pretpostavci zašto su slučajno zatvorili moj nalog
Automatski prevedeno:
pre 1 godinu
O da, dao sam kazinu šansu i samo igram. Tek juče sam pisao luckidreams-ima da je dama ov pisao zašto su mi ponovo otvorili nalog. Sada stvarno dobijam odgovor da treba preciznije da opišem svoje pitanje i da kontaktiram letslucki???? Letslucki je takođe holikorn kazino, ali sam definitivno pisao luckidreams-u. Dakle, kao da su Dama i Hollicorn jedno. Onda sam bio u pravu u svojoj pretpostavci zašto su slučajno zatvorili moj nalog
Automatski prevedeno:
pre 1 godinu
This is quite a bizarre situation. Now I'd say that more than one mistake was done. I would definitely ask Letslucky where they got the request. Could be useful. I have never heard about the connection between Dama and Hollycorn, but maybe you find it unintentionally.
If you're going to ask the casino, let me know what they tell you, please.
Ažurirano od strane autora pre 1 godinu
pre 1 godinu
Kazino nije u stanju da mi odgovori na ovo pitanje. Vidi letslucki, i ja sam tu nešto napisao u diskusijama. Novi kazino od 50 kruna iz Holikorna, potpuno ista tema, kazino iz Holikorna, ali u mejlu piše dama. Pisao sam i u diskusijama. Juče sam se tamo registrovao i uplatio 20 evra, novac mi do danas nije ni uplaćen. Njihova e-pošta ne postoji jer je stalno dobijam kao da ne postoji
Automatski prevedeno:
pre 1 godinu
Hello Gretche70,
I read that all today. What a very surprising coincidence. 🤔I honestly don't know what to say, it almost sounds like those casinos can't figure that out either.
Once you think you need support, the complaint is at your service.
pre 11 meseci
Hi my name is Melanie Beland okay I'm complaining about this casino because of the fact that I was playing with them for a few weeks now and as soon as I went and make a withdrawal and now it's soon it was I was up it was at pending and now it's in progress and they're telling me that they have to wait because it's on my side that's pending or or you know it's my bank that's holding up everything but they're lying pure Line because I already looked I already got an email from gigadat and it clearly told me that there was nothing pending on their side okay so they're trying to tell me that and then I showed them the screenshot of the email when I spoke with interact and they said oh it's the bank on our side so I said you lied to me you straight up lied and you just told me you was on my side. And then I come on your site and I see the reviews for this casino and they have a problem with paying out like withdrawing money 5 to 10 business days bro it's an interact okay it takes two to three minutes it could take 24 hours it doesn't take 5 to 10 business days I know because I'm a Canadian and it's Canadian based company so I know how long it takes you know and they're trying to play games with me bro I have all the screenshots I'm going to show you nowand now I'm still waiting like literally it's in progress it doesn't make any sense of telling me it's on my side I just caught them in the lie read everything that you could see on that side okay I sent you what they were telling meThat's the thing my account is very verified okay my withdrawal has been approved and right now it says it's in progress so this is the problem I don't understand when they're telling me that it takes 5 to 10 business days when it doesn't we all know it doesn't I'm verified I have no kyc problems okay I have no problems with them at all so all of a sudden they give me problems when it comes down to my withdrawal tell me it's 5 to 10 business days read what I wrote you they told me that they don't have time for some entity on my side to open my bank which was totally rude and unaccepted because it's their Bank when I caught them in a lie I said actually no I screenshotted what you said yesterday and you told me it is your bank on your side and you're telling me the same thing today that's why I said I sent you guys a screenshot if it's in progress I've been playing for several years okay and if it's in progress and your kyc you should get your money within 24 hours not even less if it's interact it's a Canadian based company interact so I know how it works they're playing games because I see all the reviews on here and they're having problems with withdrawing their money so I'm not the only one
pre 11 meseci
Hi, could you tell me how long you are waiting for your withdrawal ? Is this your first withdrawal at the casino ? I would like to add that we give casinos 14 days to settle a withdrawal.
Also I saw that your account is already verified. Did the casino also say why there is a delay in withdrawal ? I am thinking that it is a holiday and the casino may be understaffed and therefore it may take longer.
However, I also saw that you have filed a complaint so our team will try to help you if your issue persists and you don't get the money by the mentioned time.
Could you update me on how this is going?
pre 11 meseci
Hi Jaro
Thank you for your reply.
I will keep you posted. I still haven't received my payment. Holidays are over so also I made A withdrawal with interac e-transfer . I'm from Canada so I know interact and gigadat are Canadian based company's so I know how long it takes. Weird vibe . I never heard 5 to 10 business days on a e-transfer it's rather shocking and everytime I ask them it went from pending to progress and it hasn't said accepted yet they said they approved my withdrawal and processed it and said it had something to do with my bank ?? impossible for the simple fact in order to receive my money it has to be with interact and I emailed them I have the email they that they saw nothing pending and to talk to the merchant . So I did. I told that there's pending with interact and it's on there side . Then they told the truth . They said that they approved the withdrawal and processed it but that's not true it's still at the bank on there side and they said yes it is and these type of transactions take up to 10 business days I was like wow you lied to me the whole time I clearly knew that they were lying and stalling for what I don't know but other reviews on here say the same thing I'm verified . Spent a good amount there a few times, no problem taking money right. Anyways they repeat the same thing over and over again like robots . That's why I came here cause I've been playing for several years and this is ridiculous I've never experienced being KYCed and having to wait 10 business days for 229$ e-transfer. Anyways I'm going to get my money trust I don't give up and I go straight to there license provider and complain about the nonsense chamber of commerce in Curacao egaming.... Didn't do it yet hoping they will come to there senses before that. That's why I'm here you guys always helped me so I stay loyay to the ones who stay loyal to me .
Thank you very much I appreciate your response I will keep you posted.
Regards Melanie Beland
pre 11 meseci
It is definitely not pleasant when you are in the middle of a problem and the casino tells you that your withdrawal has been processed and that the bank is at fault, and the bank tells you that there is no fault on their side.
That's why I think it's good that you came here and filed a complaint so that our team can investigate this situation and see where it ends up.
However, I firmly believe that this situation will be resolved as soon as possible and there will be no further added problems.
I will be waiting for your update. 🤞
pre 11 meseci
Thank you Jaro I truly appreciate it.
I definitely will give you that update. Regards
Melanie Beland
1
pre 10 meseci
Great! We'll be here. 🙌
pre 10 meseci
Thank you for your support.
I really appreciate it Radka.
Regards Melanie Beland
1
pre 10 meseci
I just came across the good news! I'm thrilled to see your money is where it belongs!
🙌
Do you have any additional details regarding the cause of the issue at all?
pre 10 meseci
Hi Radka
Well for starters good morning.
Well they ask me to do a request for a withdrawal again because there were experiencing a technical issue. They knew right away as soon as I said I was going to complain and I made a complaint with you guys and then everybody else that I was just joking about my money so all the sudden now I got my money and there was a technical issue on their side you know it just so funny it's so happens to be like I need to make another request for my withdrawal because it was a technical issue so I said that you know you have to make a complaint and that you have to threaten them with you know I'm making a complaint with them casino little ruler you know any authority that comes with Curacao all I mean it's just sad. In essence I got my money and I'm happy I'm just not going to play it that casino anymore that's the bottom line honestly.
pre 10 meseci
Sometimes technical problems can occur which is not pleasant but as long as the casino communicates and tries to somehow resolve the situation and help you, it's fine. In this case, you should have re-submitted your withdrawal and everything turned out well.
As for not playing here anymore, it's up to you and you know if it's worth it.
Anyway, I'm very glad you got the money and can enjoy it. If I may ask what method did you use to withdraw the money ?
