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Lucky7even Casino - opšta diskusija (strana 2)

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Sweets55
pre 8 meseci

I just came across the good news! I'm thrilled to see your money is where it belongs!

🙌

Do you have any additional details regarding the cause of the issue at all?

pre 8 meseci

Hi Radka

Well for starters good morning.

Well they ask me to do a request for a withdrawal again because there were experiencing a technical issue. They knew right away as soon as I said I was going to complain and I made a complaint with you guys and then everybody else that I was just joking about my money so all the sudden now I got my money and there was a technical issue on their side you know it just so funny it's so happens to be like I need to make another request for my withdrawal because it was a technical issue so I said that you know you have to make a complaint and that you have to threaten them with you know I'm making a complaint with them casino little ruler you know any authority that comes with Curacao all I mean it's just sad. In essence I got my money and I'm happy I'm just not going to play it that casino anymore that's the bottom line honestly.

Sweets55
pre 8 meseci

Sometimes technical problems can occur which is not pleasant but as long as the casino communicates and tries to somehow resolve the situation and help you, it's fine. In this case, you should have re-submitted your withdrawal and everything turned out well. 

As for not playing here anymore, it's up to you and you know if it's worth it. 

Anyway, I'm very glad you got the money and can enjoy it. If I may ask what method did you use to withdraw the money ? 

Jaro
pre 8 meseci

Interact e-transfer 👍 that's why I was shocked from the delay.

Sweets55
pre 8 meseci

Well, that's interesting! 🤔

pre 7 meseci

Zdravo, takođe bih želeo da se požalim na Lucki7seven. Napravio sam povlačenje i od mene je zatražen tekući izvod iz banke. Otpremio sam to i sledećeg dana je ponovo odbijen, a onda sam morao da otpremim dokaz o depozitu od avgusta 2023. i ništa se ne dešava. Trebam pomoć

Automatski prevedeno:
nagsinm
pre 7 meseci

Hello!

May I ask you to update your complaint, please? Feel free to simply click or tap this link 👈

Cooperation is much appreciated, these two are very important:

"I understand correctly that all the other verification documents were approved by the casino?

When was the last time you communicated with customer support regarding this issue?"

Don't hesitate to share details even here on the forum, if you don't mind. The complaint, however, is major.

pre 6 meseci

I have separately deposited a total of 800CAD in 1 day and won 4000CAD.


I withdraw a total of 3000CAD and got rejected and confiscated according to the support because I violated some terms and condition on betting to much while on bonuses wagering that I dont know what that is about.


All I know is I deposited 800CAD, won 3000CAD and I got robbed.

maaarkvelascooo
pre 6 meseci

Hello, does that mean you didn't play with any bonus only with real money ? Or did you have a bonus activated ? What exactly did the casino accuse you of ? Did the casino take your money ? I also see that you managed to file a complaint, so hopefully everything will be sorted out.

Let me know.

pre 5 meseci

Registrovao sam se u ovom onlajn kazinu, poslao dokumente i ubacio 470 evra. Nakon zatvaranja sesije sa 600 evra, odlučio sam da sve povučem jer je interfejs sajta bio užasan, a takođe i onlajn kazino.

u ovom trenutku je prevara počela, prva povlačenja su odbijena na osnovu toga što, po njima, nisam igrao najmanje 3 puta više od plaćenog iznosa. Čim sam se požalio korisničkoj službi, oni su priznali svoju grešku i pozvali me da ponovim povlačenje

u ovom trenutku je ostao u stanju pripravnosti 3 dana bez odobrenja i nakon moje žalbe danas sam ušao na sajt i moj nalog je onemogućen.

POZIVAM VAS DA NIKAD NE IGRATE NA OVOM SAJTU LOPOVA

Imate li kojim slučajem neki savet kako da vratite 600 evra?

Automatski prevedeno:
malarati79
pre 5 meseci

Do I understand correctly that your account is fully verified at this casino? I have checked some of the terms of the casino, and came across this, actually:

file

It is really nothing unusual for an online casino to have this kind of rule, it is due to an AML policy, to prevent players from some kind of money laundering. Now a days it is really important thing to do, in my opinion, as we have seen many cases happening especially in the online world. So the casino really needs to check all the documents to prevent this from happening there. Have they asked you for some additional documents to provide, perhaps?🤔 Please let us know, if you're able to communicate with the casino regarding your issue, and if not, we will be ready to help you out.

pre 4 meseci

Igrao sam sa povraćajem novca i osvojio 900 evra i više. Odjednom mi je ostalo samo 200 evra. Usred utakmice mi je oduzeto preko 1400€. Uplatio sam toliko novca u ovaj kazino i izgubio toliko novca. Kada sam to prijavio, rečeno mi je da mi nije dozvoljeno da osvojim više od 500 evra. To je nepravedno i prevara. Oni takođe manipulišu slotovima. Kako tačno treba da osvojite 500 evra? Ako napravi 4 bika, ja tu ne mogu ništa. Mora se reći da su apsolutni prevaranti.

Automatski prevedeno:
pre 4 meseci

Mogu sa zadovoljstvom da otpremim odgovore na e-poštu Lucki 7 Zatvoriću svoj nalog preko 40000 izgubljenih i bonus je nepravedan i nije moguć, rekli su da je samo za dole

Automatski prevedeno:
Miri0201
pre 4 meseci

The maximum cash out should be always clearly stated in the terms of each bonus or promotion. Have you found any information about it, perhaps? It is nothing unusual actually that a casino would have it and players could not withdraw any more than stated in the terms. Of course you can win more on a game, but you wont be able to withdraw it, unfortunately.🤷‍♀️

Romi
pre 4 meseci

Ovo je apsolutno neverovatno, trebalo bi da je normalno, odjednom je nestalo preko 1000 evra u sred igre, kada sam kontaktirao podršku nekoliko puta mi je potvrđeno, imam dokaz, mejlove od podrške, mogu da postavim snimak ekrana ako kao, vi ste prevaranti, ovo je apsolutno zabranjeno i nepravedno, rečeno mi je da je uzeto jer sam prekršio uslove bonusa osvojivši više od 500 €, ovo nisam nikada doživeo ni u jednom kazinu, možete da osvojite toliko ali samo keširaj 500, to je drugačije, ako osvojiš preko 500 novac je nestao usred igre nestao je, zato znam da ovaj kazino manipuliše svim igrama, slotovima, tako mi je drago što sam dobio sam blokiran, toliko si lažan i ove recenzije od Gurua apsolutno nisu tačne, molim te nemoj da prestaješ, ne veruj svemu, rado ću pokazati slike ovde, pa prestani da lažeš, vi ste vaši prevaranti, bilo je i mi je potvrdio da besplatni okreti za bonus novac služe samo kao zabava, neko treba da pokaže fotografijama da je mogao da mi isplati bonus novac ili nešto drugo, želim da vidim, želim svoj novac nazad, izgubio sam preko 35 hiljada evra tamo za 2 meseca i još prevarili

Automatski prevedeno:
Miri0201
pre 3 meseci

Sorry about the whole situation, and if you feel that our complaint team could help you solve it, please follow this link to file a complaint. They will surely have a look into it and will ask for all the proof needed. If you need any assistance, please let us know.

pre 3 meseci

Čak mi je i mejlom rečeno isto što sam već napisao. Bio sam blokiran. Nisam želeo da nastavim da ulažem toliko novca tamo. Onda sam morao da kažem zavisnosti od kockanja da je zatvoren. Ne možete to poništiti. Moja istorija onoga što sam napisao nije sačuvana. Razgovori koje sam pisao uz podršku. Još uvek imam sve mejlove.

Automatski prevedeno:
Miri0201
pre 3 meseci

It is always wise to keep those conversations or emails just in case you ever need some proof.

So, are you going to try to file a complaint? I am sure that our team will have a deeper look into things and do everything possible to help you.


Romi
pre 3 meseci

Ako ga potražim, naći ću ga, mogu da ga predam tada, ne mogu da zamislim da će to doneti bilo kakvu korist

Automatski prevedeno:
Miri0201
pre 3 meseci

It is totally up to you, of course. May I just ask if you have withdrawn the money from this casino?

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