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You've made a good thing by submitting the complaint. As far as I know, communication with Rajabets it's quite difficult, but the team will do their best to help you out!
Rajabets Casino - opšta diskusija (strana 4)
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Yes support casino guru but at end of result arbitation bet but i am not bet such type if any proof available why not send to mi rajabets...
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You were playing with bonus money?
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No i playing only real balance and when i won inr 61k then my account deactivate and says only 1500 refund and delete trust pilot review i totally denied
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No i playing only real balance and when i won inr 61k then my account deactivate and says only 1500 refund and delete trust pilot review i totally denied
pre 1 godinu
If you were playing with clean cash I don't really see any reason to close the account. Is verification still pending? They take months to verify an account, or they never do
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Its froud casino
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Please listen casino guru rajabets already scam to many user like if player win not give withdrawal for kyc or if player win if real also say arbitation bet...why other site do like..i am play last 3 yr i know who froad to user...
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Oh man, this is very disappointing, I hope this is somehow resolved, otherwise what kind of trust in the casino can we talk about ..
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Well, I checked your complaint, and it's clear that your issue is the unfinished verification. I just want to explain that the question of whether you played with bonus money wasn't meant for you. In your case, the issue lies elsewhere.
I hope we will be able to help somehow.
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This froude casino
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I'm sorry to mention it, but your complaint was closed as unjustified. According to our investigation, the casino was right in this case.
No scam in your case, as far as I can tell.
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How was right i have proof screen shot and call record My 3 documents approved and 1 documents still showing waiting almost 30days and i have no any bonus amount when i won 61k inr then my account deactivate and support team doesn't show any reason to block
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Your case is different. The complaint that turned out as unjustified is Harry's case, not yours. Like I said, since you were playing with your own funds and not bonus money and you sent all the required documents then the casino has no excuse to close your account or confiscate your balance
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Account verification delayed by rajabets
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I browse your complaint, and I like to know: are you still lacking any convenient explanation?
As mentioned we allow casinos up to 14 days to complete the whole verification process, though I understand it is a very long time period.
I wish you a quick solution!
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There are no convenient explanation till now .
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That should not happen, and I'm sorry to hear that. At least the complaint will cover your back if necessary. Let's just hope it won't last long.
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Thanks for your support madam.
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Does someone age will change time to time ? When casino verified someone age one time then why it necessary to verify again ? Does it mean that casino did not verify someone age correctly first time . This is fault of casino .
Dear SunsetGaze ,
This casino has very fast time frame for every operation of this site except account verification . What does it mean? This is ridiculous.
