Hi, I see you've been waiting for a week, which I would say is not a long time, but I know that in a casino it can sometimes take longer, especially in this one, based on what the players have written here.
Anyway, was it necessary for you to verify or not ? Did you play with or without the bonus ?
Let me know.
Dobro jutro, danas je 10 radnih dana. Bez bonusa i nakon mnogo depozita. Nisu tražili od mene da proverim..
Thank you for your reply. You still don't have your money and nothing has changed ? Did the casino tell you anything new ? I'd probably think about filing a complaint if I were you.
Spinanga mi nije platio više od 10 dana, kako da ih nateram da bar obrate pažnju na mene, čak su mi blokirali i ćaskanje.
Hi, did they tell you why it's taking them over a week ? I think the reason would be good because no player wants to be left without an answer that will at least calm them down a bit.
However, we give the casinos 14 days to sort out everything that needs to be done about your money and send it, if they don't, you can contact us and we will try to help.
Let me ask you one more question please, are you already verified and is this your first withdrawal ?
I know that the casino eventually pays players but it takes them about 2 weeks.
So let me know.
Dobro veče tebi. Napravio sam povlačenje na spinangi i 5. radni dan sam i dalje piše obrada! Ne želi identifikaciju. Classic. Siguran sam da ih poznajete. A takođe mi stalno govore da čekam……
Hi, I see you are not the only player who has this situation. I would recommend to be a bit patient as the casino usually pays out the money to the players but sometimes it can be a longer process. We give casinos 14 days to pay players, even though I know it's not the most pleasant thing to deal with. If no verification is needed then it's fine and you just have to wait. If nothing changes in that time, you can reach out and we will try to help.
You think you can handle it?
Spinanga kazino Napravio sam 2 zahteva za povlačenje jedan 11/08 drugi 13/08 i još uvek ništa.
Odgovor svaki dan sam, izvinjavamo se zbog kašnjenja, dobićete imejl od finansijskog odeljenja čim se obrada završi.
Neprihvatljivo
Hello.
Frankly, you're not the only one it seems. 🙁
It might be best to give you some time to read through this thread and take note of what has already been said.
Make sure to replay in your associated complaint, please. Forum will wait, complaint matters the most, I'd say.
Spinanga kazino Napravio sam 2 zahteva za povlačenje jedan 11/08 drugi 13/08 i još uvek ništa.
Odgovor svaki dan sam, izvinjavamo se zbog kašnjenja, dobićete imejl od finansijskog odeljenja čim se obrada završi.
Neprihvatljivo
Oni su tragični
Još uvek čekam
I see you are getting to the 14 day mark, I'd probably be slow to think about complaining. What about you? You haven't learned anything new about your withdrawal ?
Da. Ne brinite. Da su u poslednjoj fazi i ovi... Ništa više...
It probably wouldn't be enough for me, so if you decide to file a complaint let me know. Although I know that the casino pays out the players but it takes them longer and usually around 2 weeks according to what I observe from other players.
We will see what happens next.
Danas se navršavaju tačno dve nedelje. Šta da radim?????
So, your withdrawal is still not approved? And your account is verified, right?
I would probably really suggest filing a complaint here with our team. If you're in, here's the link for you.
Please make sure to keep us updated.
Koliko mi je rečeno, mom nalogu nije potrebna autentifikacija. I da, nije odobreno!
Hi there, and thank you for submitting the complaint. In my opinion, for the time being at least, this is the best you could have done. Even though the process may take some time to progress a bit further, our devoted specialists will try to help out getting the money. To be straight with you though, if the casino is in delay just because they can't keep up with the requests, I think there's not much to be done to change that. Still, in such delays, getting paid is usually a matter of time. At least, I hope so!
Svaki dan mi govore da je samo pitanje vremena. Da je obim povlačenja velik itd. Ne brinite, nema problema. I samo čekam...
Dobro veče! Upravo mi je poslato SMS da je moje povlačenje završeno i da čekam 3 radna dana dok ne dođe na moj račun. Kad god se problem reši! Hvala puno za sve!
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