Zdravo,
Mislim da bi bilo najbolje objasniti razliku između Samoisključenja i običnog zahteva za zatvaranje naloga. Čini se da vas nedostatak znanja dovodi do pogrešnog razumevanja.
"Dakle, reći nekome da niste srećni. Ne ispunjava uslove?" Ne, ne ispunjava uslove za trenutno samoisključivanje.
Da biste trajno zatvorili svoj nalog bez ikakvog odlaganja zbog problema sa kockanjem, zapravo morate da obavestite kazino da imate posla sa zavisnošću.
Ako ne možete da podelite ove informacije, ne očekujte odgovarajući odgovor. U suprotnom, takav pristup bi se prilično lako zloupotrebio. Čak i zavisnicima, a ne govorim o vama, potreban je precizan korak i trud da se njihovi računi zatvore na pravi način.
Prema pritužbi, to niste učinili.
Toplo bih vam preporučio da pregledate naš besplatni e-kurs pod nazivom „Napredni uvidi: bezbednije kockanje"
https: //casino.guru/academi/course/safer-gambling 👈
Tako da nikada više nećete ponoviti pogrešne korake, a ovo je ono što je važno. Cilj nam je da smanjimo potencijalnu štetu kroz obrazovanje. Ako ne znate kako okruženje za kockanje praktično funkcioniše, potpuno razumem da je lako osetiti da naš pristup nema smisla.
Zaključak: Reći: „Hej, nisam zadovoljan. Želim odmah da zatvorim svoj nalog" nije dobar način da se traži trajno samoisključivanje zbog problema sa kockanjem.
Možete li to uzeti u obzir? Nadam se da možeš. Cilj nam je samo da vam pomognemo da razumete šta se dešava.
Hello,
I think it would be best to explain the difference between Self-exclusion, and ordinary request for account closure. It feels like your lack of knowledge leads you to misunderstand.
"So telling someone that your not happy. Doesnt qualify?" No, it does not qualify for immediate self exclusion.
In order to permanently close your account without any delay due to problem gambling, you actually need to inform the casino you are dealing with the addicition.
If you can't share this information, do not expect a proper response. Otherwise, such an approach would be misused quite easily. Even for addicts, and I'm not speaking about you, it takes a precise step and effort to close their accounts the right way.
According to the complaint, you failed to do so.
I would strongly recommend you browse our free e-course called "Advanced Insights: Safer Gambling"
https://casino.guru/academy/course/safer-gambling 👈
So you will never repeat the wrong steps again, and this is what matters. We aim to reduce potential harm through education. If you do not know how the gambling environment works practically, I totally understand that it's easy to feel that like our approach makes little sense.
Conclusion: Saying, "Hey, I'm not satisfied. Want to close my account immediately" is not a good way to ask for a permanent self exclusion due to having a gambling issue.
Can you please consider that? I hope you can. We only aim to help you understand what's going on.
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