Registrovan pre 4 dana. Sajt je lep, lak za navigaciju i lep izbor igara. Neke igre ipak ne rade. Dobio sam VIP prilično brzo i dobio lep "personalizovani" cashback bonus nakon niza izgubljenih sesija. Podrška je prilično beskorisna, teško im je čak i da razumeju osnovne stvari vezane za kripto.
Depoziti su brzi, povlačenje NE. Imao sam 4 zahteva za gotovinu, 2 su obrađena i poslata za 20 minuta. 2 od njih su još na čekanju - jedan od njih je star 4 dana. Čak sam imao uspešnu isplatu novca između, tako da je bilo grozno. Veoma loše po ovom pitanju.
Mislim da gube prednost zašto ljudi idu u kripto kazino.
Registered 4 days ago. Site is nice, easy to navigate and nice selection of games. Some games are not working though. I got VIP pretty fast and received nice "personalized" cashback bonus upon a streak of loosing session. Support is pretty much useless, they have hard time even understanding basic crypto related stuff.
The deposits are fast, withdrawal is NOT. I had 4 cashout requests, 2 of them got processed and sent in 20 minutes. 2 of them still pending - one of them is 4 days old. I even had successful cash out in between so really hectic. Very bad in this matter.
I think they are loosing the edge why people go to a crypto casino.
Zdravo, Nagimarcinte!
Hvala vam što ste podelili svoje iskreno mišljenje o našem kazinu ovde, veoma cenimo to!
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U ime celog 0k.bet tima za podršku, želeo bih da se izvinim zbog lošeg utiska koji ste ostavili o nama. Stalno radimo na tome da naša korisnička podrška bude najbolja. Uzećemo u obzir vaše povratne informacije i uložiti napore da sprečimo sličan utisak u budućnosti.
Što se tiče isplate gotovine - naše finansijsko odeljenje se trudi da sve zahteve za isplatu obradimo što je pre moguće, međutim, ponekad opterećenje ne dozvoljava da to uradimo na taj način, ali ipak - dajemo sve od sebe.
Hvala vam još jednom na povratnim informacijama, mi ćemo ih uzeti u obzir i potruditi se da se što pre rešimo trenutaka koje ste označili.
Ugodan ostatak dana i srećno!
S poštovanjem,
0k.bet tim.
Hello there, Nagymarcint!
Thank you for sharing your sincere opinion on our casino here, we appreciate it a lot!
Our whole team is grateful to you for appreciating our work on the site. We put a lot of efforts into making it easy to navigate and with a great range of games for every taste! Also, our VIP team consists of the best managers, and they will help you with all in seconds.
On behalf of the whole 0x.bet support team, I would like to apologize for the bad impression you have got of us. We are constantly working on making our customer support the best one. We will take your feedback into account, and make efforts to prevent similar impression in the future.
Regarding issue with cash-outs -our financial department is making efforts to process all withdrawals request as soon as possible, however, sometimes workload does not allow doing it that way, but still - we do our best.
Thank you once again for your feedback, we will take into account it and try to make our best to get rid of moments that you marked as bad as soon as possible.
Have a great rest of the day, and good luck!
Sincerely,
0x.bet team.