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Matej Novota

Head of Data & Complaints

matej@casino.guru

Matej Novota je Casino Guru Vodič Data i Prigovora. On nadgleda Tim za Rešavanja Prigovora, brinući se da rešavanje prigovora prođe odlično za igrače širom sveta. Matej takođe nadgleda Data Tim u sakupljanju, ocenjivanju i ažuriranju kritičnih kazino podataka, uobličavajući najveću internet kazino bazu podataka.

Pre toga, Matej sa bavio softverom. Njegovo putovanje sa Casino Guru je počelo kada je baza podataka imala svega 40 onlajn kazina. Brzo, Matej je odigrao ključnu ulogu u kreiranju detaljnog procesa recenziranja kazina.

Ovaj proces omogućava detaljnje rejtinge, koji prikazuju kvalitet kazina, sigurnost i odnos prema igračima. Tokom vremena, Matej je uobličio Casino Guru metodologiju koja pravi razliku na tržištu.

Za one koji žele da se povežu, Matej često posećuje online gambling konferencije u Londonu, Malti, Amsterdamu, Barceloni, Manili, Dubai, i na Kipru, ostajući sve vreme u materiji i praveći konekcije.

Sadržaj Forum Prigovori

Otvoreni prigovori

4

Nerešeni prigovori

174

Rešeni progovori

202

Odbijeni prigovori

293

Odgovor na prigovor od Matej Novota

Srpski

Unfortunately, after examining this case, we must reject it. As we wrote abov...

u Wir-Wetten Casino - Player’s account has been reopened re...

pre 3 godina

Because Lauren and casino failed to respond we are rejecting this complaint.

u Leonmonaco Casino - Player’s struggling to receive her re...

pre 3 godina

Because we believe that the casino should give players an option to not accep...

u BetFlip Casino - Player’s bonus has been activated automa...

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Because of all written above, we decided to close the complaint as "rejected."

u Ninja Casino - Player’s requests for self-exclusion have ...

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As I wrote before, we can only close this complaint as unresolved and pointin...

u Casino Fantastik - Player’s winnings have been reduced to...

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Based on the last post, we are closing the complaint as rejected.Catarina, on...

u Box 24 Casino - Player’s winnings have been capped.

pre 3 godina

Because we didn't get any reaction from PRADER111 and because of what we wrot...

u Horus Casino - Player’s bonus winnings have been confisca...

pre 3 godina

I am very sorry, Markus. I must reject your complaint.

u Winfest Casino - Player has been accused of opening multi...

pre 3 godina

Dear *****,Thank you for using the Casino Guru complaint resolution center. W...

u Fortune Clock Casino - Player’s refund has been delayed.

pre 3 godina

We consider this rule as predatory:"If a player's accumulated deposit amount ...

u Mr. James Casino - Player’s winnings have been reduced to...

pre 3 godina

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