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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Odgovor na prigovor od Tomas Biscuit

Srpski
Hello all,Thanks to Wild Pharao for the evidence provided. Dear twilkes182, I... pre 2 godina
I am glad to hear you received your winnings, Tim! Thank you for letting us k... pre 2 godina
Hollo Pozndarya, Thank you for using the Casino Guru complaint resolution cen... pre 2 godina
Awesome news, José! As the complaint has been successfully resolved, we will ... pre 2 godina
Dear Mujezinovic,I tried to contact the casino repeatedly but without success... pre 2 godina
Dear jhatton17,I tried to contact the casino repeatedly but without success. ... pre 2 godina
The complaint will be now rejected for the reasons mentioned above. pre 2 godina
Even if we’ve assumed that the issue has been resolved, without confirmation ... pre 2 godina
Hello Angi1990,I apologize for the late reply. I am pleased to hear you were ... pre 2 godina
Even if we’ve assumed that the issue has been resolved, without confirmation ... pre 2 godina
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