I can actually see, that you have already submitted a complaint 👈, where our team need an update from you. Whenever possible, just use the link above 👆, in order to give them some answers regarding this issue.
Is your account fully verified at this casino? What was the reason the casino gave you, when they let you withdraw your deposited money only?
I really hope, our team will be able to help you out.🤞
Zdravo, želim da ostavim žalbu jer sam uplatio 30 dolara na megapari, a osvojio 60 i ne daju mi da povučem beneficije, moj ID naloga je: 768194549, i nikada nisu tražili od mene verifikaciju, umorio sam se od slanja mejlovi na megaparijev sigurnosni gmail i nisu. Ima odgovora koji me izvrću i umaraju, radim sve što je moguće i jedva imam vremena za posao i tako mi kradu novac. Kakva užasna usluga, ako je kazino, pokažite im lice i vratite mi novac.
Pojavio sam se pre nekoliko dana, uložio sam 30 usdt i uspeo sam da ga udvostručim na 60 usdt i ne daju mi da podignem novac da bih napustio ovaj kazino jer su prevaranti moja lična karta je: 768194549 šteta jer dobar je kazino, ali zadržavaju vaš novac i ne dozvoljavaju vam da povučete, nisam mogao da uradim KIC jer ga ne verifikuju, poslao sam +10 mejlova i niko od njih nije tačno odgovorio, neki PREVARANI su im poslali fotografije lične karte i ništa, jako sam umoran, jedino što tražim je da podignem tih 60 usdt koje imam na žalost
ZADRŽAVAJU VAŠ NOVAC I NE DAJU VAM DA SE POVUČITE
Pojavio sam se pre nekoliko dana, uneo sam 30 USD i uspeo sam da ga udvostručim na 60 USD i ne daju mi da izvršim povlačenje da bih napustio ovaj kazino jer su prevaranti. Moj ID je: 768194549. Šteta jer je dobar kazino, ali zadržavaju vaš novac i ne dozvoljavaju vam da se povučete, nisam mogao da uradim KIC jer ga ne verifikuju, poslao sam +10 e-mailova i nijedan od njih su tačno odgovorili, neki PREVARANI su im poslali fotografije moje lične karte i ništa, jako sam umoran, jedino što tražim je da podignem tih 60 usdt koje imam na žalost
MEGAPARI KAZINO
SAD SE ISPADA DA VAM NE DOZVOLjAVAJU DA IZVUČITE DOBITKE TERA VAS DA SE KLADITE KOMPLETNO DA MOŽETE DA IZVUČITE
Hello. Sorry you found yourself in this situation. I can see in your complaint, which you have already submitted, that you have there also the answer from the casino representative. So it is actually a really positive thing, and let's hope, they will resolve the issue ASAP, as they said. Try to cooperate with the casino now, and if there will be any more issues, our complaint team will be ready to step in.
Zdravo svima, ispričaću vam svoje iskustvo sa Megapari.com.
Igrajući "Ruleta Del Sol" od Ezugija u kazinu Megapari.com, kladio sam se na treću desetinu gde je uloženo broj 25 sa ukupnim iznosom od 937,50 argentinskih pezosa, ispostavilo se da se lopta okreće i pada na 25, ali na ekranu igre označava se broj 2. Igrači shvataju grešku i u odgovoru na žalbu diler kaže da će pozvati nadzornika da vidi da li je lopta bila na 25 i prema rečima dilera greška se prijavljuje svim igračima. provajderi igara. Megapari kaže da moja opklada nije bila dobitna i ljudi na ruletu del sol mi kažu da su prijavili grešku. Ne znam kako mogu da tražim da mi opklada bude plaćena. Imam video snimke gde se diler može čuti kako mi govori da je prijavio grešku u toj rundi igre. Nadam se da mi možete pomoći da pokrenem tužbu negde gde može da deluje kao posrednik.
Hi, can I ask if in your situation you also have this bet in your betting history ? It is good that you made videos, but is it also visible how the ball hits on number 25 ? So when they admitted that there was a mistake and that they will investigate it, why your bet was recorded as lost, did you try to ask the casino ?
However, if you think you have what it takes to file a complaint, you can do so here on this link.
We'll see what the team finds out and where it all goes.
Are you going to try it ?
U istoriji opklada, 2 se pojavljuje kao pobednik, u teoriji Ezugi je prijavio grešku Megapariju. Pogledaću ponovo istoriju da vidim da li sam nešto promenio. Ne znam kome da se žalim niti kako da to uradim. Istina je da lopta pada na 25, ali sistem čita 2.
Zaista, u istoriji igrača u Ezugijevom „Ruleta del Sol" pobednički broj se pojavljuje kao 2 umesto 25.
Dear Megapari,
Would it be possible to receive an update on your decision before the weekend? I haven’t slept well for days and I’m extremely stressed about the situation. Your prompt response would be greatly appreciated.
Hi, I know we've written about your case before, so I'd like to keep it in one place so we don't discuss the same thing in multiple threads.
Jozef said in your complaint that the casino needs a little more time for internal communication, so obviously you will need to be patient, although I know that is not the easiest task for you. It wouldn't be for me either, but it will be the most sensible thing you can do for now. I would like to see a deal done as soon as possible, but such cases are individual and sometimes harder to evaluate.
That's why your cool head will be important.
I firmly believe that this will be resolved shortly.
Hi,
Thank you for your response and for keeping everything organized. I apologize for my impatience, but the last time I heard from Megapari directly was on May 28th. I have been trying to contact them multiple times via email (customer.claims@megapari.com) without any response. Additionally, they haven’t provided any updates on the complaint for two weeks. This lack of communication has made it difficult for me to remain patient. They have really hurt me deeply, and this situation involves a significant amount of money. I really appreciate your support and the efforts to resolve this matter as quickly as possible. I look forward to any updates and remain hopeful for a positive outcome soon.
I totally understand that and I would be nervous too. But I suppose the casino is communicating with Jozef, so it's possible that's why you didn't get an answer from them. When they come to an agreement with him, I think they will present you with a deal and then you can decide how you want to approach it. Let's give them some time, I hope they are doing everything they can to get this sorted out.
Thank you for your understanding. I appreciate your perspective on the situation. I’ll try to be patient.
I reckon it's the most sensible thing to do. Hopefully you'll get an answer as soon as possible and, more importantly, what it will be.
Cool platform with many games, tools, bonuses. I have not any problems with verification
So if you'd like to write more about your experience from this casino, you could submit your review here 👈.
Did you have any nice wins there as well?
Od 14. 09. tražio sam definitivno isključenje iz megaparija i oni to ne čine, svaki put kada mi se jave, a to je svaka dva dana, nešto mi ponude i kada kažem da želim definitivno povlačenje, obaveštavaju me da uputiće relevantnom sektoru i treba im još dva-tri dana, onda mi daju drugu ponudu, opet ponavljam da ne i opet mi kažu da moram da čekam. Želim definitivno isključenje zbog problema sa igrom, a oni to odbijaju iako je to moja izričita odluka. Budite oprezni, jer kada želite da odete ne dozvoljavaju vam i daju vam hiljade okreta tako da nastavite da igrate čak i kada imate problema.
Hi, I've read what you're writing about and I think you've done well to open a complaint. Surely a casino should not take such complaints lightly and deal with them seriously. If a player wants self-exclusion, do it and don't offer him various bonuses and so on.
So our team will try to help you and see what we can sort out.
Tomas has already asked you a few questions, so if you have the time you can answer here.
If there is something new, don't hesitate to let us know.
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