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NovaJackpot Casino - opšta diskusija (strana 4)

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delc22

11 dana

Automatski prevedeno:

How long were you waiting?

Still no update on your withdrawal ? It's been more than 2 weeks, am I right ? 

Čekam svoj novac već 3 nedelje. Ništa se ne dešava. Uvek isti odgovor u ćaskanju i nikakav odgovor iz samog kazina. Kazino i dalje ima dobru reputaciju???

Automatski prevedeno:
Jaro

They paid out one of them of 440 euro, im still waiting to withdraw 6000. My next two withdrawals are pending almost two weeks now. Its really turning me off the business. If u win u should not have to go through this to get your money

Roswitha74

I agree, i think casino guru really need to lower that score as that is the only reason i signed up here

Čekam svoj novac već 3 nedelje. Ništa se ne dešava. Uvek isti odgovor u ćaskanju i nikakav odgovor iz samog kazina. Kazino i dalje ima dobru reputaciju???

Automatski prevedeno:

Yes I know about your case, because I read this thread. I'm quite sorry that it's actually been quite a long time since you've been waiting for a withdrawal.

But the only thing left is to be patient when you have a complaint with us, because our team will try to help you. If you don't get any response from the casino, we can only wait and see how the whole thing ends up.

As far as reputation is concerned, the casino's safety index doesn't just drop. If your complaint is unresolved, then our data team will look into it and the safety index will be adjusted accordingly. 

They paid out one of them of 440 euro, im still waiting to withdraw 6000. My next two withdrawals are pending almost two weeks now. Its really turning me off the business. If u win u should not have to go through this to get your money

I agree that it shouldn't be that difficult to get wins. Especially when you've been waiting a few weeks. However, sometimes casinos do checks for bigger wins and that's why that happens from time to time. But you should always know what's going on so you have an insight. 

Anyway, if you wait more than two weeks, you know you can contact us. 

Čeka se 400 € od 27. marta i 400 € jednom i 100 € jednom 18. marta. Dakle, ukupno 900 € ništa na mom računu do sada. U ćaskanju uživo ili podršci dobijate samo isti odgovor da je već na putu i da će biti na vašem nalogu u bliskoj budućnosti. Stvarno sam prokleto tužan. Uslovi i odredbe kažu da je potrebno 3-5 radnih dana...

Edited
Automatski prevedeno:

Još uvek nema novca i nema odgovora iz kazina. Ni moja žalba nije rešena. Ja sam na gubitku.

Automatski prevedeno:
Roswitha74

Just give the complaint a few more days, please. I imagine this whole wait is painful, yet the team is aware of your withdrawal and will get back to you eventually.

According to the timer, there are more than 4 days left. Please, be patient. 🙏

Čeka se 400 € od 27. marta i 400 € jednom i 100 € jednom 18. marta. Dakle, ukupno 900 € ništa na mom računu do sada. U ćaskanju uživo ili podršci dobijate samo isti odgovor da je već na putu i da će biti na vašem nalogu u bliskoj budućnosti. Stvarno sam prokleto tužan. Uslovi i odredbe kažu da je potrebno 3-5 radnih dana...

Automatski prevedeno:

That's interesting. When they say the money is already on its way, I would try to get the transaction number.

Once the transaction has been carried out, it should not be a problem, right?

Do you think you can get some?

I mean, I hope it was not just an empty phrase to calm you down.

file To mi stalno govore

Automatski prevedeno:

They paid out one of them of 440 euro, im still waiting to withdraw 6000. My next two withdrawals are pending almost two weeks now. Its really turning me off the business. If u win u should not have to go through this to get your money

Prošlo je skoro dve nedelje za mene i uvek dobijam isti odgovor u ćaskanju uživo. file

Automatski prevedeno:

Never deposit to this casino.

file To mi stalno govore

Automatski prevedeno:

I see, nothing concrete.. Well, not very useful, just a common reassuring. 🤷‍♀️

If I'm not mistaken, the casino failed to fulfill the payments within 14 full days, which we used to apply as a maximum time frame.

So, how about creating an official complaint so our dedicated Complaint Team has a chance to dive into the matter?

This article 👈 covers the basics and might give you a head start. What do you think?

Još uvek nisam dobio novac. Čekam svoju verifikaciju od 12. i 26. marta. Sve je to sumnjivo i veoma zabrinjavajuće!!! Takođe sam vam podneo žalbu. Više ne verujem da ću dobiti svoj novac. Ali šta ćeš onda??? Potpuno ste nemoćni!!!

Automatski prevedeno:
Roswitha74

As I can see in your complaint, our team is collecting all the information needed and are working on its progress. I hope they will be really able to get to the resolution soon. Unfortunately, for now, we can not do much, just wait a bit, until they will be able to finish the whole investigation. Please try to be patient and not to get into any conclusions before your case is closed.

Da li je bilo isplata u ovom kazinu u poslednjih nekoliko dana? Ako jeste, koliko se čekalo? Da li je ovaj kazino uopšte solventan? Svi su ovde odloženi i čekaju na isti način i ništa se ne dešava. To je prosto neverovatno i zločinačko!

Automatski prevedeno:

Pozdrav svima,


Već sam jednom komentarisao ovde.

Čekao sam 11 dana na isplatu od 1000 evra. Ali konačno sam ga dobio.


Sada sam opet nešto osvojio 31. marta i 1. aprila i od tada čekam.

Upravo sam ponovo primio uplate, tako da mi sve radi kako treba.


Držim vam fige da i dalje svi primate svoje isplate.


Pozdrav

Automatski prevedeno:

Da li je bilo isplata u ovom kazinu u poslednjih nekoliko dana? Ako jeste, koliko se čekalo? Da li je ovaj kazino uopšte solventan? Svi su ovde odloženi i čekaju na isti način i ništa se ne dešava. To je prosto neverovatno i zločinačko!

Automatski prevedeno:

I haven't seen anything in the last few days that the casino has managed to cash out any players. The last settled withdrawal complaint was on March 26 according to our complaints. So obviously, even though I know it's not easy, we will have to be patient. 

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