Zdravo, žao mi je što još uvek niste primili svoj novac, ali dajemo kazinima 14 dana da reše isplate.
Što se ćaskanja tiče, nisu ti ni rekli zašto traje 10 dana, samo da ne znaju kada ćeš ga dobiti? Razumem da je kazinom teže ove praznične sezone, tako da možda postoje razlozi zašto su isplate sporije u ovom trenutku.
Međutim, video sam da ste već podneli žalbu pa ćemo videti gde će vaša situacija voditi.
Ako ste imali ažuriranje ili ste primili novac, obavestite me. Srećno. ☘
Hi, I'm sorry you haven't received your money yet, but we give casinos 14 days to resolve withdrawals.
Regarding the chat, they didn't even tell you why it's taking 10 days, just that they don't know when you'll get it ? I understand that casinos have it tougher this holiday season so there may be reasons why withdrawals are slower at the moment.
However, I saw that you have already filed a complaint so we'll see where your situation leads.
If you had an update or you received money, let me know. Good luck. ☘️
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